Case Study Questions
CISM 4136 A- Global Information Resource Management
Carol V. Brown, D.W. DeHayes, J.A. Hoffer, W.E. Martin,&. W.C. Perkins, Managing Information
Technology, Seventh Edition, 2012, Prentice Hall.
Case Study 1 - Midsouth Chamber of Commerce (A): The Role of the Operating Manager in
1. Identify the key players in the case and describe their respective roles. Are these the right roles?
What roles in particular should be modified? How might such role modifications
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