Case 1 L Oreal Knowledge Management Using

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    Itm301 Module 1 Case Assignment on Data, Information, and Knowledge

    Module 1 Case Assignment on Data, information, and knowledge How data, information and knowledge are related to the concept of knowledge management (KM)? How are they different (please define each one: data, information, knowledge and KM)? What are the potential benefits of knowledge management projects? What strategies should companies follow to achieve positive results in KM projects? KM is the set of procedures that tries to transform an organization's current practices of knowledge processing

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    Knowledge Management

    CERTIFICATE IN KNOWLEDGE MANAGEMENT Intake 52 – 14th January 2008 to 18th January 2008 JT FRANK ACADEMY SDN. BHD A STRUCTURED APPROACH TO INIATE THE PRACTICE OF KNOWLEDGE MANAGEMENT AND TO NURTURE ILHAM MARA INTO A K-BASED ORGANISATION AZLINA BINTI MOHAMAD CIKM-52KL0629 ACKNOWLEDGEMENT In the name of Allah, The Compassionate, The Merciful… It is difficult to execute the Practice of Knowledge Management given by MARA

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    Knowledge Management

    Strategic Knowledge Management What is it and why is it important? Summary  Knowledge is re-usable.  Knowledge is different from information. Both are needed for effective decision making.  Knowledge of a domain helps identify which information is relevant.  Strategic Knowledge Management addresses the four major weaknesses in the strategic decision making process.  Strategic Knowledge Tools require explanatory power. Fuzzy logic provides this. 1. Knowledge - What is it? A successful

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    Knowledge Management Case Study

    Nicole Wells MISM 2301 CDM, Inc. Knowledge Management Case Study Questions: 1. What approaches does CDM employ to manage the tacit and the explicit knowledge within the organization and why does this effort require such different approaches to manage tacit versus explicit knowledge? [table] | |Tacit Knowledge |Explicit Knowledge |Why it’s different | |Technical disciplines

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    Knowledge Management

    Delhi Business Review ? Vol. 2, No. 2, July - December 2001 KNOWLEDGE MANAGEMENT A NECESSITY IN NEW MILLENNIUM V.K. Singh NOWLEDGE Management (KM) is now an established discipline that comprises activities focused on a formalised, integrated approach to managing an enterprise’s tangible and intangible information assets, which include knowledge experience and expertise or enterprise knowledge. It addresses the issues of adoption, survival and competence of an organization through synergistic

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    Knowledge Management

    Applying Corporate Knowledge Management Practices in Higher Education by Jillinda J. Kidwell, Karen M. Vander Linde, and Sandra L. Johnson We believe there is tremendous value to higher education institutions that develop initiatives to share knowledge to achieve business objectives. This article outlines the basic concepts of knowledge management as it is applied in the corporate sector, considers trends, and explores how it might be applied in higher education and whether higher education

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    Knowledge Management

    Maria Lao Knowledge Management GMT 735 SYS January 21, 2013 Please hand in your assignment in Microsoft Word format. Part I Watch the video (http://youtu.be/8MvWkDXFz0w) and Read Case 1: L’Oreal: Knowledge Management Using Microsoft SharePoint. Answer these questions: 1. What are the challenges facing L’Oreal management? The challenges I believe that are facing L’Oreal and its management team is receiving too much information and data and not being able to categorize better yet

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    Knowledge Management

    RUNNING HEAD: THE CONCEPT OF KNOWLEDGE IN KM The concept of knowledge in KM: A dimensional model Forthcoming in the Journal of Knowledge Management, Volume 10, No 6, 2006 Bertolt Meyer1 and Kozo Sugiyama2 1 Department of Organizational and Social Psychology, Institute of Psychology, Humboldt University Berlin Unter den Linden 6, 10099 Berlin, Germany bmeyer@psychologie.hu-berlin.de 2 School of Knowledge Science, Japan Advanced Institute of Science and Technology 1-1 Asahidai, Nomi, Ishikawa

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    Knowledge Management

        Knowledge  Management  &  Information  Systems   Wordcount:  1,971   As ‘by virtue of its tacitness, inimitability and immobility’ (Scarbrough & Shan, 1999, p.359) knowledge is increasingly considered to give a competitive advantage. We can identify two types of knowledge: explicit and tacit knowledge. Explicit knowledge refers to the ‘know what’ that can be codified hence, that can be communicated and diffused (Scarbrough, 2011). Tacit knowledge, on the other

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    Case Study 1- Performance Management

    Wendy Formby Developing & Managing Employee Performance (Richardson) Wk: 1 Case Study April 14, 2013 Read "CASE STUDY 1-1: Reality Check: Ideal Versus Actual Performance Management System" on pages 28-30. Answer the questions at the end of the case. Part I: Characteristic | Current employer | Previous employer | Strategic congruence | No | No | Context congruence | No | No | Thoroughness | No | Yes | Practicality | No | Yes | Meaningfulness | No | Yes | Specificity | No |

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    Knowledge Management

    CHAPTER 3 KNOWLEDGE MANAGEMENT SYSTEMS LIFE CYCLE TEST YOUR UNDERSTANDING 1. Why is it helpful to view the building of a KM system as a life cycle? It is important to have a life cycle in building knowledge management systems, because the life cycle provides structure and order to the process. Additionally, the life cycle provides a breakdown of the activities into manageable steps, good documentation for possible changes in the future, coordination of the project for

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    M&L Case Study

    M&L Manufacturing. Q1. What are some of the potential benefits of a more formalized approach to forecasting? The potential benefits for M&L manufacturing are: * Proper production planning in future of two of its most valuable and profitable product lines; * Fewer stock-outs in retail stores; * Less uncertainty with regard to unexpected orders and production failures; * Proper inventory management and control over the stock levels; * Better knowledge regarding which products

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    Knowledge Management

    of investment management with their personal finances. There are a wide range of money management services, from the operation of passively-managed mutual funds with low fees to in-depth estate planning and consulting’- (Investopedia) `Facts, information, and skills acquired through experience or education; the theoretical or practical understanding of a subject: a thirst for knowledge her considerable knowledge of antiques about the sum of what is known: the transmission of knowledge’)-Oxford dictionary

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    Knowledge Management

    KNOWLEDGE MANAGEMENT : * "Knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise's information assets. These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers." * Knowledge Management, (KM) is a concept and a term that arose approximately two decades ago, roughly in 1990. Knowledge Management may be

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    Knowledge Management

    KNOWLEDGE MANAGEMENT BBA111 – Report (2012) Leon Chen “Knowledge is experience. Everything else is just information” – Albert Einstein To remain competitive in the 21st century, organizations must efficiently and effectively create, locate, capture, and share their organization’s knowledge and expertise. Organizations must then utilize this knowledge in a manner that adds value to the company and its stakeholders. This process of acquiring, sharing and using knowledge is referred to as

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    Knowledge Management and Knowledge Management System

    Table of Contents 1. Introduction 1.1 Why Knowledge Management and Knowledge Management System Matter …………3 1.1.1 Definition of Knowledge, Knowledge Assets, Knowledge Management and Knowledge Management System ……………………………………………………………………………….3-6- 1.1.2 Evolution of Knowledge Management and milestone …………………………………………6 2. Contents 2.1 Managing Knowledge in the Digital World and organization is a vital task ………………… …7 2.1.1 Benefits and motivations of leading organizations under-taking

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    Knowledge Management

    Abstract Today the world has more and more of free flow of information leading to transfer of knowledge from a person or an organization to others. Whereas this invariably leads to faster development, it also impacts the competitive advantage held by the innovators of processes or technology. It has therefore become strategically important for one and all in business to understand the knowledge, processes and controls to effectively manage the system of sharing and transferring the information

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    Knowledge Management

    kind of asset being valued in our economy. That asset is knowledge, the intellectual capital of the organization. The high potential return of leveraging the knowledge capital of an organization has led to company valuations that far exceed what used to be accepted as standard. This new capital is walking around your company, is hidden in file drawers, and surfaces in conversations with clients and suppliers. There’re three kinds of knowledge capital in every organization, namely human, structural

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    Knowledge Management

    1 Introduction to Knowledge Management A light bulb in the socket is worth two in the pocket. —Bill Wolf (1950–2001) This chapter provides an introduction to the study of knowledge management (KM). A brief history of knowledge management concepts is outlined, noting that much of KM existed before the actual term came into popular use. The lack of consensus over what constitutes a good definition of KM is addressed and the concept analysis technique is described as a means of clarifying the conceptual

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    Stp of L''Oreal

    consumers when choosing between L’Oreal and Home brands, and subsequently has led to the immense success that L’Oreal has experienced in India. L’Oreal has made use of various variables to identify the segments it wishes to target, and also engaged in using Multiple Segmentation Bases (Age, Income, Psychographic and Benefits) to complement its Differentiated Marketing approach. This allows them to effectively identify several differentiated segments and design separate offers for each, translating into

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    Knowledge Management

    head office in Cancun and retail offices are spread at 23 locations within Mexico at present. Knowledge Management System would require as a first step to invest in data acquisition mechanism. Currently the practice is that each store sends some data either in spreadsheets or hard papers to be collated at the head office. In order that this data becomes important information can be translated into knowledge, it is essential that some vital statistics and information be captured periodically. Depending

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    Knowledge Management

    Applying Knowledge Management to Oil and Gas Industry Challenges Released October 2002 By Paige Leavitt (with contributions from Cynthia Raybourn and Cindy Hubert) The oil and gas industry has taken advantage of knowledge management (KM) developments for more than a decade. In that time, the industry has experienced rapid changes and so many mergers that a oneworded petroleum company name now seems like an oddity. Throughout the rapid advance of technology, an extension of offshore drilling, numerous

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    Knowledge Management

    Knowledge Management – A Review Knowledge has long been considered an intangible asset that can only be passed on from a teacher to his pupils through years of teaching and knowledge transfer. However, present day technological advancements and the increasingly dynamic nature of knowledge have led to the dissolution of the “sacred” teacher-pupil affiliation. Knowledge, now, is more of an entity that can be codified, stored, mined and retrieved as and when required, by any one and anywhere around

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    Knowledge Management

    Knowledge Management and Information Strategy Assessment Table of Contents 1. Introduction: 4 1.1. Organization (IBM) brief: 4 1.2. Services provided by the organization: 5 2. Employee management in the organization: 5 2.1. Technologies invented and business: 5 2.2. Various collaborations: 7 2.3. Implementation of knowledge management strategy: 7 2.4. Post implementation analysis: 8 3. Potential application: 8 3.1. Communities of practices within the company: 9 3.2. Organizational

    Words: 3034 - Pages: 13

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    Knowledge Management

    The concept of Knowledge Management and its evolution The concept of Knowledge Management and its evolution The concept of Knowledge Management and its evolution The business environment of the twenty-first century is dominated by a powerful influence: the knowledge and information revolution. Knowledge is thought to be the only meaningful resource in this knowledge-based economy. The traditional factors of production have become secondary. In the current economy of increased global competition

    Words: 917 - Pages: 4

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    Knowledge Management

    Management Knowledge (Author’s name) (Institutional Affiliation) 1. a) It requires analyzing all the facets of the organization and understanding how they interrelate. b) It requires storing the results of previous operations within the organization to gain a trend on how the firm is performing. c) It requires a scrutiny into the society needs wants and desires to come up with innovative ideas that can help achieve these goals. d) It requires coming up with ideas that

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    Management Case Study 1

    making it even more challenging. GE uses management science theory to manage and organize its company. The company uses the classical perspective to train its employees into becoming leaders, its uses behavioral management perspective by providing its employees a place where they can go and develop their skills. It has kept up with the contingency perspective by creating new leaders, that are able to advance as globalization changes. GE has used management science theory more than quantitative approaches

    Words: 1385 - Pages: 6

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    Knowledge Management

    Management knowledge and knowledge management: realism and forms of truth John Mingers1 1Kent Business School, University of Kent, Canterbury, U.K. Correspondence: John Mingers, Kent Business School, University of Kent, Canterbury, Kent, CT2 7PE, U.K. Tel: þ44 1227 824008; E-mail: j.mingers@kent.ac.uk Received: 24 July 2007 Accepted: 15 October 2007 Abstract This paper addresses the issue of truth and knowledge in management generally and knowledge management in particular. Based on

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    Case Study on Tacit Knowledge Management Systems Within X Company

    scirp.org/journal/ti) Case Study on Tacit Knowledge Management Systems within X Company* Jiangping Wan1,2, Ming Zeng1, Yahui Zhu1 2 School of Business Administration, South China University of Technology, Guangzhou, China Institute of Emerging Industrialization Development, South China University of Technology, Guangzhou, China Email: scutjsp@126.com, zm656690@qq.com, zhuyahui0819@qq.com Received February 12, 2013; revised March 29, 2013; accepted April 6, 2013 1 Copyright © 2013 Jiangping

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    Knowledge Management

    Case Summary Accenture knowledge management is a public company. They started trading at New York Stock Exchange in July 2001. The firm is consolidated 47 country partnerships into one corporation with a headquarters location in Bermuda. Their services include consulting, alliances, technology, venture capital and outsourcing. Initial success and consistent revenue growth of 17% year after year stalled in year 2002 and 2003. Accenture remained profitable during this period by cutting cost of operations

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    Knowledge Management

    Knowledge Management Nicholas Miller Table of Contents Abstract 3 What is Knowledge Management? 4 Features of Knowledge Management 5 People 5 Processes 5 Technology 5 Knowledge Management Applications 7 Tacit Knowledge 7 Explicit Knowledge 7 Embedded Knowledge 7 Tacit vs. Explicit Knowledge 9 The Importance of Knowledge Management 10 Summary 11 Conclusion 12 References 13 Abstract The principal objective of this research paper is to define Knowledge Management (KM). The research

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    Knowledge Management

    MATRIC NO. 1. NORMASLAINI BINTI MOHAMAD SAPRI 1120096 2. SYARIFAH RABIATUL ADAWIYYAH BINTI 1120093 SYED OMAR 3. WAN NURWARDAH BINTI WAN ISHAK 1123035 4. SITI IZATULUSNA BINTI HASSIM 1121032 5. NOOR HAZWANI BINTI MOHAMAD PUAD 1120097 LECTURER NAME: DR. NAJWA HAYAATI MOHD ALWI 1 TABLE OF CONTENT BIL CONTENT PAGES INTRODUCTION 3 1. EVALUATE EXISTING INFRASTRUCTURE 4 2. FORM THE KM TEAM 5 3. KNOWLEDGE CAPTURE

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    L Oreal Case Study

    TO PLAY CAMPUS FINALS CHALLENGE 1 PRE-CASE STUDY PREPARATION REGISTER YOUR TEAM CHALLENGE 2 CASE STUDY PREPARATION BRIEFING DAY WITH L’OREAL EXECUTIVES BRANDSTORM.LOREAL. COM THE INTERNATIONAL FINALS IN PARIS NATIONAL FINALS THE CHALLENGE Put yourself in the shoes of an international marketing director for Travel Retail and imagine a new retail experience for the brand Lancôme to attract new customers! THE PRE CASE FIRST MISSION Considering

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    Knowledge Management in Organizational Learning

    Knowledge Management and Organizational Learning William R. King Katz Graduate School of Business, University of Pittsburgh wking115@yahoo.com For centuries, scientists, philosophers and intelligent laymen have been concerned about creating, acquiring, and communicating knowledge and improving the re-utilization of knowledge. However, it is only in the last 15–20 years or so that a distinct field called “knowledge management” (KM) has emerged. KM is based on the premise that, just

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    Knowledge Management

    strategic importance of knowledge management (KM) and are gradually directing their efforts on practices to nurture the creation, sharing and integration of knowledge management and economic development as a solution to the world`s social problems. King (2009:p4), defines Knowledge management as the planning, organizing, motivating, and controlling of people, processes and systems in any organisation (private and public) to ensure that assets that are associated with knowledge are improved and effectively

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    Knowledge Management

    Table of Contents Introduction 1. Definition of Knowledge Management 2.1. Contribution of KM to organizations 2.2. KM creates Learning Organization 2.3. KM as Communities of Practise 2.4. KM as Information Technologies like KMS 2.5. KM as HR issue 2.6. KM as combination of all of the above 2.7. KM provides competitive advantage 2. KM as an IT fad 3.8. Failures of KM 3.9. Promises of KM vs what it has delivered Conclusion

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    Knowledge Management

    1. Knowledge is defined as justified true belief. Why knowledge created in organization is defined as justified true belief referring to the process of knowledge creation in organization. To answer why Knowledge is defined as justified true belief, we need to analyze how is the process of knowledge creation in organization at first. Based on the SECI model of knowledge creation, the process of knowledge creation in organization including four phases. The first phase is socialization which

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    Knowledge Management

    Knowledge Management pada Perusahaan Boeing Profil perusahaan Boeing adalah perusahaan dirgantara terkemuka didunia dan merupakan produsen terbesar pesawat komersial dan militer. Selain itu, Boeing juga mendesain dan membuat helikopter, misil, satellite, peralatan elektronik, sistem pertahanan, peluru kendali, dan lain-lain. Boeing juga merupakan perusahaan pendukung untuk NASA, Boeing mengoperasikan Space Shuttle dan International Space Station. Boeing memiliki pelanggan di lebih dari 90 negara

    Words: 1520 - Pages: 7

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    Knowledge Management

    Knowledge Management and Organisational Learning Contents Title Page 1 1 Introduction 3 2 Body 3 2.1 What was the outcome of the team activity? Did you achieve your team objective? How? 3 2.2 What knowledge did you use? What worked and what did not work? 4 3 Conclusion / Recommendations 5 3.1 What did you learn? What would you do differently? 5 4 References 7 Introduction This report discusses some of the reasons for the implementation of knowledge management. It discusses

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    Knowledge Management

    “Using KM Tools to Enhance Innovation” Khalid Helal, khldhelal@gmail.com Master of Management, IIUM Introduction Knowledge Management (KM) is a recently emerging approach pointed at addressing today’s business challenges to increase organizational efficiency, efficacy and new innovation by applying several tools, techniques and strategies in business process. The purpose of this paper is to develop the organizational knowledge, knowledge sharing and enhancing innovation to increase the

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    Knowledge Management

    Sales Support, 1-800-354-9706. Editorial Assistant: Elizabeth Beiting-Lipps For permission to use material from this text or product, submit all requests online at www.cengage.com/permissions Further permissions questions can be emailed to permissionrequest@cengage.com Brand Manager: Robin Lefevre Brand Management Director: Jason Sakos Marketing Development Manager: John Carey Marketing Development Director: Lisa Lysne Art and Cover Direction, Production Management, and Composition:

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    L Oreal

    ------------------------------------------------- L’Oreal’s Global Makeover ------------------------------------------------- Table of Contents Backgrounds 3 Case Problems 4 Before ISIS 5 Case Solution 6 Changes in Business 7 Conclusion 11 Reference 13 Backgrounds L’Oreal Group is the world’s biggest cosmetics and beauty company that has operations in more than 130 countries. Eugene Schueller founded L’Oreal in 1909 with the first originally company locates in France. For

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    Defining Knowledge Management

    International Conference on System Sciences - 2008 Towards Measuring Knowledge Management Success Murray E. Jennex San Diego State University mjennex@mail.sdsu.edu Abstract Discussions at previous HICSS conferences have revealed that there is no general agreement on definitions of knowledge management (KM) and knowledge management system (KMS) success. We developed these concepts and presented them earlier this year. Using an expert panel approach followed by two exploratory surveys, we identify

    Words: 5631 - Pages: 23

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    Case 1 L'Oreal Knowledge Management Using Microsoft Sharepoint

    Week Six Case Study – Case 1: L’Oreal Knowledge Management Using Microsoft SharePoint 1. What are the challenges facing L’Oreal management? L’Oreal, founded in 1907, is world’s largest cosmetic and beauty company selling globally more than 500 brands. L’Oreal has five worldwide research and development centers spread over France, United States, Japan and China. To link everyone of them on the same platform of information is a difficult task. The intranet for this division must support

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    Knowledge Management

    Knowledge Management using Enterprise Content Management System Knowledge Management is increasingly becoming an important area for every enterprise. Today the knowledge is in the form of content generated and used within an organization. Organizations face challenges in collating, tagging, identifying, storing, retrieval, reuse, archival and disposal of this content. Enterprise Content Management (ECM) aims at managing all of the unstructured information or content in an enterprise. ECM manages

    Words: 4213 - Pages: 17

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    Knowledge Management

    Better Practices for Retaining Organizational Knowledge: Lessons from the Leading Edge David W. De Long and Thomas Davenport n 1998, after significantly downsizing for ten years, the Tennessee Valley Authority (TVA) realized that the median age of its 13,000 remaining employees was 48. Because most of its workers retired well before age 60, this meant that over the next ten years the TVA, the largest electrical utility in the United States, was bound to lose many of those it depended

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    Security Management Case Study #1

    SMT 320 Case Study #1 Kristian Lauren R. Martin November 6, 2011 Case Study #1 Building the Foundation – Security Assessments As the security manager of a major corporation tasked with creating the initial security assessment and auditing program for the company, the first step in developing proposals for the security services would be conducting a comprehensive survey (policies, procedures and operations) of the entire facility to identify the critical factors affecting the security of the

    Words: 802 - Pages: 4

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    Knowledge Management

    1. Introduction ‘Knowledge is power’, an old saying from Francis Bacon, which is considered as a true statement that has been recognised for a long time (Greco, 1993; Nielsen and Rasmussen, 2011). Especially, in recent 20 years, the interest and importance of knowledge in organisations has been increased remarkably in both theoretically and practically (Cheema, 2010; Knight and Howes, 2003; Rasmussen and Nielsen, 2011). The reason is revealed by Migdadi (2009) and Politis (2005), in the new economy

    Words: 5333 - Pages: 22

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    Knowledge Management

    1. Introduction ‘Knowledge is power’, an old saying from Francis Bacon, which is considered as a true statement that has been recognised for a long time (Greco, 1993; Nielsen and Rasmussen, 2011). Especially, in recent 20 years, the interest and importance of knowledge in organisations has been increased remarkably in both theoretically and practically (Cheema, 2010; Knight and Howes, 2003; Rasmussen and Nielsen, 2011). The reason is revealed by Migdadi (2009) and Politis (2005), in the new economy

    Words: 5327 - Pages: 22

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    Knowledge Management

    KNOWLEDGE MANAGEMENT Any enterprise can potentially grow profitably through its management of knowledge for intellectual capital. For this purpose, it however, needs to craft an innovative and viable design of its business system. A business system design (BSD) comprises a dynamic architecture which is isomorphic across firms in space and time. A dense dynamic nexus of social capital, human capital and knowledge management - the knowledge management nexus (KMN) - forms the core of BSD. KMN continually

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