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Rcom

In: Business and Management

Submitted By itzmeniyaz
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Reliance Communications
Investor Presentation
March, 2011

Forward looking statements – Important Note
This presentation and the discussion that follows may contain “forward looking statements” by Reliance Communications Ltd (“RCOM”) that are not historical in nature. These forward looking statements, which may include statements relating to future results of operation, financial condition, business prospects, plans and objectives, are based on the current beliefs, assumptions, expectations, estimates, and projections of the directors and management of RCOM about th b i th di t d t f b t the business, i d t and markets i industry d k t in which RCOM operates. These statements are not guarantees of future performance, and are subject to known and unknown risks, uncertainties, and other factors, some of which are beyond RCOM’s control and difficult to predict that could cause actual results predict, results, performance or achievements to differ materially from those in the forward looking statements. Such statements are not, and should not be construed, as a representation as to future performance or achievements of RCOM In particular such statements RCOM. particular, should not be regarded as a projection of future performance of RCOM. It should be noted that the actual performance or achievements of RCOM may vary significantly from such statements statements.

Confidential

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Contents
Reliance Communications – an integrated telco
Wireless p Global Enterprise Home

Key takeaways Ke takea a s

Confidential

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Reliance Communications

Journey so far far….
FY 2009 & FY 2010 FY 2007 & FY 2008
Mobile M bil
CDMA & GSM Services

FY 2011

3G

FY 2005 & FY 2006
Mobile

IDC

• World’s Largest N/W

• NGN
Enterprise

Mobile

Infratel

• 2L slots • Deepest backhaul

Enterprise

IPTV

Foundation

Growth

Integration

Evolution path towards a profitable integrated Telco
Confidential 4 of 39

Reliance Communications

Current position of our businesses
Wireless #2 in India, #4 globally (single country), dual technology

Globalcom

Largest global private submarine cable network, blue-chip global clients

Enterprise

One stop shop for all large corporates and SMBs for communications, networking and IT infrastructure needs

Infratel

200k+ slots, unique ability to provide space and connectivity

Home

Rapidly growing national DTH business, rich content access

Strong market presence in every business
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Reliance Communications

Strategy for focused and profitable growth
Wire eless Address mass mobility market thru’ GSM with special focus on rural distribution Consolidate data market leadership with high ARPU 3G services & high speed datacards Increased revenue from new service streams (share of VAS & In-roaming revenue)

Infra atel

Maximize revenues from existing assets of Towers, OFC & Ducts Infratel
Netherland Spain Russia Austria France Netherland Japan Germany Belgium Switzerland Germany d Belgium Austria Italy Switzerland Saudi Arabia France Italy B h i It l Bahrain China Chi Japan UAE Spain Qatar Pakistan South Korea Pakistan Qatar Hong Kong Oman Bahrain India Bangladesh Oman Taiwan Malaysia Hong Kong Saudi Arabia UAE Sudan NigeriaSudan Malaysia Taiwan Sri Lanka New Zealand South Korea Nigeria South South Africa Africa Australia New Zealand

Huge potential of value unlocking for Reliance Communication shareholders

Globalcom

UK London Canada USA

Sign long term contracts with existing and new operators to provide pan-India infrastructure and bandwidth Ramp up Managed Services business; Complete NGN Mediterranean and continue to maintain leadership in the Carriers Carrier market Increasing IDC capacity and launching new high margin product/service lines Expanding Managed Services portfolio for higher share of customer’s wallet and to increase stickiness of our products Aggressive acquisitions to build the subscriber base for long-term revenue gg g Rigorous program management framework for capex and opex cost efficiencies, esp. Settop box and Content

Confidential

Home e

Enterpri ise

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Reliance Communications

Financial Highlights
Key Financial Parameters (Rs. Mn)
Revenue EBITDA Net Profit

Consistent & substantial increase in profitability
Confidential 7 of 39

Reliance Communications

Cost management (% of revenue) revenue)…
Margins
100% 90% 80% 29.9% 29 9% 25.6% 27.0% 25.0%

31.5%

31.9%

32.4%

33.3%

Network expenses
- Decrease in network cost due to

% of Tota Revenue al

70% 60% 50% 40% 30% 20% 10% 0% 4Q FY10 1Q FY11 2Q FY11 3Q FY11 17.6% 19.0% 19 0% 18.8% 18 8% 14.3% 14 3% 6.7% 16.5% 6.9% 14.8% 7.0% 15.7% 7.1%

savings in Power & Fuel, Consumption of stores & spares and maintenance i t

SG&A expenses
- Increase in SG&A due to increased

Advertising, S l & M k i Ad i i Sales Marketing expenses

Staff cost
18.9% 18 9%

Access charges & LF

…inspite of launch of multiple new businesses
Confidential 8 of 39

Contents
Reliance Communications – an integrated telco
Wireless Global Enterprise Home

Key takeaways

Confidential

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Wireless Business

Industry outlook : India’s growing mobile market India s
India, the world’s fastest growing & second biggest mobile market, has fifteen telecom service providers.
Industry Subscriber Net Additions
747
23 19 18 17 18 17 23

Customer Market Share (December, 2010) (December
MTNL 1% Aircel 7% Idea 12% MTS 1%

4.4%

Reliance 18%

500
18 19

20 20 19

16

17

Tata 12%

Airtel 21%

De 09 ec

Fe 10 eb

Oct 10

Ap 10 pr

Ma 10 ay

ug Au 10

De 10 ec

No 09 ov

Ma 10 ar

Jul 10

Se 10 ep

ov No 10

Ja 10 an

Ju 10 un

BSNL 11%

Vodafone 17%

RCOM (126 Mn)
747 Mn wireless subscribers at the end of December 2010
Source: TRAI

RCOM has 18% of the CMS and adds around 2.8mn customers every month Achieved landmark of 125mn customers last quarter
Confidential 10 of 39

Wireless Business

Indian telecom : Fast changing landscape
Operators
Hyper competition - Number of players increased from 7 to 15 in last one year

Price Wars

Multiple product offerings with innovation on price and tariff cuts only

Call Rates

2007
Confidential

2010
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Intense Price cuts reduced the call rate from Rs.2/- in 2007 to just 1p in 2010

Wireless Business

Strengths of Wireless Business
1 2
Dual technology advantage

Data leader (HSD / EVDO)

3

125 Million+ customer base 3G License winner in 13 circles (All 900 Mhz circles covered) Integrated Telco with segmented play

4

5

All this with only 7 years of existence in industry as compared to 15+ years for competition
Confidential 12 of 39

Wireless Business

3G license in 13 circles; Pan India data leadership Pan-India

Won 13 circles with a spend of Rs. 8,585cr

Geographical mix of top 3 metros, 4 “B” circles & 6 “C” circles

Marginal capex for 3G upgrade on our EDGE GSM network
2G Circles Ci l 2G + 3G Circles Delhi & Mumbai

Nationwide EVDO/ 3G footprint
Confidential 13 of 39

Wireless Business

Launched 3G within 100 days of receiving the spectrum
3G services kick off in 3 key metros of Mumbai, Delhi & Kolkata and city of Chandigarh on 13th December, 2010 Currently, 3G services are available in 25 cities and soon will be available in 140 cities

Confidential

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Wireless Business

India s India’s billion people can now expect an unbeatable choice and value proposition across….
1. Coverage 2. Customer choice

3.

HSD/Internet on the move

4.

Product & Service innovations

5.

Distribution & Reach

Unmatched customer proposition
Confidential 15 of 39

Wireless Business

Coverage
24,000 Towns 600,000 Villages 1 Billion Indians Voice Data VAS

CDMA

GSM

Seamless coverage wherever you go
Confidential 16 of 39

Wireless Business

Customer Choice
Mobile Handheld 3G HSPA Voice
CDMA GSM

Dongles CDMA HSD

Data

Video

Wide options for Voice, Data & Video across CDMA & GSM platforms
Confidential 17 of 39

Wireless Business

HSD/Internet on the Move
Competitive differentiation
Fastest internet broadband service in India’s top 500+ cities Seamless handover & connectivity through CDMA 1X in over 24K towns and 6 lakh villages covering 90% of the Indian population Wide reach compared to limited reach of wireline networks Broadband coverage expansion the wireless way ARPUs are 3-4 times higher than the voice usage Increased capacity utilization in CDMA network Easy availability & instant activation within minutes compared to few weeks or even months in case of wired broadband

Fastest internet connectivity under wireless platform
Confidential 18 of 39

Wireless Business

Product & Service innovations
Group Talk Tune Maker Simply Music Nokia Life Tools

Bubbly (voice twitter)

App Store

Location Based Services

WAP Portal

Confidential

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Wireless Business

Distribution & Reach
World-class design , fit out & ambience at 2,000 2 000 exclusive retail showrooms on High streets/Malls High quality reach & national footprint through 5,000 distributors & 1.2 million retailers 5,000+ 5 000+ Direct & indirect outbound sales force to cater to customers at their premises Dimensioned to handle over 35 mn sales transactions annually

One of the largest retail distribution network in the industry
Confidential 20 of 39

Wireless Business

Financial Performance
Revenue (Rs. Mn)
40,900 40 900 40,000 41,528 41 528 41,613 41 613 40,644 12,000 11,815

EBITDA (Rs. Mn)
11,989 12,101 11,792

8,000 20,000 4,000 ,

0 4QFY10 1QFY11 2QFY11 3QFY11

0 4QFY10 1QFY11 2QFY11 3QFY11

EBITDA Margin
80%

60%

40%

28.9%

28.9% %

29.1% 29 1%

29.0%

20%

0% 4QFY10 1QFY11 2QFY11 3QFY11

Short term impact due to competitive intensity and portfolio rebalancing
Confidential 21 of 39

Wireless Business

Revenue Per Minute (RPM) trend
2Q‘10 Player 1 Player 2 RCOM 0.56 0.56 0.47
0.60

3Q‘10 0.52 0.51 0.45

4Q‘10 0.47 0.47 0.44

1Q'11 0.45 0.44 0.44

2Q'11 0.44 0.42 0.44

3Q’11 0.44 0.42 0.44

Change over last 6 Qtrs. -21.4% -25.0% -6.4%

Revenue Per Minute (Rs.)

0.55

0.50

0.45

0.40 2QFY10 3QFY10 RCOM 4QFY10 1QFY11 2QFY11 Player 2 3QFY11 Player 1

RCOM, the only operator which has held on to the RPM over last 4 quarters
Confidential 22 of 39

Contents
Reliance Communications – an integrated telco
Wireless Global Enterprise Home

Key takeaways

Confidential

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Global Enterprise Business

Overview
Global Enterprise Business

Carrier
Among Top 15 largest international long distance carriers with over 14 billion minutes of traffic World’s largest private submarine cable system owner and capacity provider Leading NLD Infrastructure g provider in India

Enterprise p
Leading Enterprise services provider in India Among the Top 6 Leader-board of global Ethernet service providers Among Top 11 Managed Services providers in the U.S. and Europe Amongst Top 10 Data Centers in the world and # 1 in India

Consumer
Offer virtual international calling services to retail customers for calls to 200 international destinations 2.5 million retail customers in 14 countries ti

Scalable and proven infrastructure and capabilities are in place to enable the next phase of growth
Confidential 24 of 39

Global Enterprise Business

Key Highlights

1 2 3 4 5

Infrastructure Customers Products & Services Organisation Financials

Geared for exponential growth of application and content traffic Diverse base includes the largest data users in developed and emerging markets Complete suite of products to capture growth across the value chain

Multicultural, close to customer, strong on-the-ground presence

Profitable growth momentum and strong cash generation

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Global Enterprise Business

Network reach
Own 277,000 RKms of optic fiber cable with landing points in 30 countries & world’s largest private undersea cable system spanning 65,000 Kilometers Manage over 60,000 customer sites in 163 countries through 700 carrier partners This cable system is seamlessly integrated with 1,90,000 kilometer of fiber optic in India connecting 600,000 villages & 24,000 towns to key business markets in India, USA, Europe, Middle East, and APAC regions Over 1000 direct interconnects with 450+ top networks

Network connecting over 85% of the world’s population
Confidential 26 of 39

Global Enterprise Business

Biggest data center player in India
Nine data centres with level 3+ accreditation – more than 450,000 sq ft of facilities space Geographic redundancy Wide & complex application hosted
Core Banking, ATM/ Internet Banking Complex ERP/ SAP Applications Complex Intranet/ Customized Apps Apps. Large Messaging Applications

Expanding capacity to cater to fast growing demand
Confidential 27 of 39

Global Enterprise Business

Diverse and extensive customer base
Carrier Over 200 wholesale customers based on strong long term relationships with over 70% repeat orders; Particularly strong in China, Asia, the Middle East and India. Among Top 5 Managed Network Service providers with over 200 global corporate customers Enterprise Among Top 6 Global Ethernet Service providers with over 1,200 customers; # 1 or # 2 service provider to world’s top exchanges including CME NYSE world s CME, NYSE, NASDAQ. Serve 850 of top 1000 enterprises in India Over 2.5 million customers for our Reliance Global Call service in 14 countries - U.S., Canada, U.K., Australia, New Zealand, Hong Kong, Singapore, France, Spain, Belgium, Netherlands, Austria, Ireland and India

Retail

Wide customer base in Enterprise and Carrier segments
Confidential 28 of 39

Global Enterprise Business

Product Landscape – Enterprise Market

Voice
• Landline p p prepaid and postpaid • E1PRI • Smart Office Centrex • Voice Networking • Call Center Solutions • Audio conf • 1 800 Toll Free Services • Int’l Toll Free

Wireless
• Mobile • Fixed Wireless • R World, R Connect

Enterprise Data
• MPLS VPN • LL, ELL • Managed Services • CNM • WDVPN

NLD/ILD
• Reliance India Call • IPLC • Int’l Voice Services for BPOs • Int’l MPLS VPN

IDC
• Hosting • Storage & HA services • Security
• Professional services

Collaboration
• Video Conferencing g • Data/Web conferencing

Broadband Internet
• Prepaid and postpaid BB for homes • Enterprise Internet • Internet for Content hosters

• ASP, Multimedia

One Stop Shop to Meet Enterprise Needs
Confidential 29 of 39

Global Business

Financial Performance
Revenue (Rs. Mn)
25,000

EBITDA (Rs. Mn)
19,233 3,966 4,000 3,555 3,317 3,393

20,278 20,000 15,000 10,000 5,000 0 4QFY10 1QFY11 2QFY11 18,137 18,391

2,000

0 3QFY11 4QFY10 1QFY11 2QFY11 3QFY11

EBITDA Margin
40%

30%

20% 17.5% 10% 18.3% 18.4% 20.6%

0% 4QFY10 1QFY11 2QFY11 3QFY11

Improved business performance with Global recovery
Confidential 30 of 39

Enterprise Business: Domestic

Financial Performance
Revenue (Rs. Mn)
8,000 6,798 6 798 6,000 2,000 4,000 1,000 2,000 2 000 6,763 6 763 6,617 6 617 6,184 3,000 2,526 2 526 2,477 2 477 2,481 2 481 2,267

EBITDA (Rs. Mn)

0 4QFY10 1QFY11 2QFY11 3QFY11

0 4QFY10 1QFY11 2QFY11 3QFY11

EBITDA Margin
60%

40%

37.2%

36.6%

37.5%

36.7%

20%

0% 4QFY10 1QFY11 2QFY11 3QFY11

Short term impact due to pricing pressure in the market
Confidential 31 of 39

Contents
Reliance Communications – an integrated telco
Wireless Global Enterprise Home

Key takeaways

Confidential

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Home Business

Indian Cable & Satellite Market

Source : Industry Estimates y

DTH penetration at ~20%% of TV homes; gaining momentum
Confidential 33 of 39

Home Business

Reliance Digital TV (DTH)
Pioneering HD experience in India Pioneering DVR – “Watch when you want” Key service differentiators
More channel choice Pure Digital viewing 32 Cinema channels Easy program guide Quick channel select Interactive applications (iNews, iGames, iCricket, iCooking, etc) iC i k t iC ki t ) Superior MPEG 4 technology

Digital viewing experience will create revolution in TV entertainment platforms
Confidential 34 of 39

Home Business

Digital TV Services: Complete suite of services
BroadcastTV and Radio EPG / Mini EPG Mosaic Portal

Information

News

Stock

Entertainment

Game

VoD / MoD / PVR

Karaoke / Photo Album

Services

Advertisments

Interactive Promotion

Dedicated Advertiser Location

Messaging

SMS / MMS

Mail

Polling / Voting

Commerce

Shopping / Banking

Public Service

T - Government / T - Learning

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Home Business

The 4 Pillars of Growth
Content
250+ channels 20+ exclusive movie channels in English, Hindi and other regional languages Interactive features – Games, News, Cricket, Stocks, Astrology, Cooking High-definition channels

Reach and service
6,500 towns 2,000+ exclusive Reliance retail stores 24x7, 11 language customer service

Technology
MPEG 4 Digital Picture Digital Sound

Experience
High-definition DVR box Next generation easy-touse guide Most advanced mini guide

Confidential

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Contents
Reliance Communications – an integrated telco
Wireless Global Enterprise Home

Key takeaways

Confidential

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Looking ahead

Drivers for future growth and shareholder value
Drivers
Financials at inflection point as GSM and 3G momentum scales up RCOM not only reliant on wireless business for future growth; massive opportunity in newer f t th i t it i segments including DTH and expansion of Enterprise/IDC Potential for l ki P t ti l f unlocking shareholder value at h h ld l t subsidiary level (Infratel, Globalcom, DTH) Peak investment phase is over Acquisition of DigiCable creates leadership position in Indian Pay TV market
Potential of unlocking shareholders value

Impact
Increase revenue generating ability Large pipeline of untapped business to support growth

Operational leverage improves margin & profitability

Further integration of Telecom, Media and IT will be levers of future growth
Confidential 38 of 39

Thank you y…...

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...Two giants of Telecom, one of the fastest growing industries in India, one of the fastest growing economies in the word, are Airtel and Reliance Communication. Airtel declared its yearly results on April 29th followed by Reliance Communication on April 30th. Both the results are very good with Airteldoing better than RCom probably. • Airtel has a net profit of Rs 7,859 crores vs RCom had a net profit of Rs 6,147 crores for the year 2008-09. • For Q4, Airtel made a net profit of Rs 2,049 crores vs RCom had Rs 1,516 crores. • Overall the verdict in the newspapers has been that Airtel has come out as a big winner! In the statements made by Airtel they have explained their strategy going forward. They are giving importance to rural penetration and high end users. Now this is an interesting strategy by a company like Airtel, which is looking for growth in customer base and generating revenues through the existing userbase as well. By emphasizing rural markets they are paving way for the future, expanding their network throughout the country further and gearing up for the next wave of users. In the last quarter they added 8 million subscribers. In the cities they are dropping the unviable schemes offering free minutes to users, allowing competition to grab these users but instead are focusing on their core stengths, their high end users! They already have a huge userbase and now they are generating the profits from them. A very good strategy indeed! Reliance on the other hand......

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Reliance Telecom

...range of integrated telecom services—at prices that are, by far, the lowest anywhere in the world. Dhirubhai left for his heavenly abode on July 6, 2002. HISTORY OF THE ORGANIZATION 2009 12 January 2009 Rcom launches GSM services in delhi 31 january 2009 All new reliance mobile GSM connections come with lifetime validity at a nominal charge 5 February 2009 Reliance GSM service in J&K 12 February 2009 R-Globalcom bags work orders from 3 global retailers 13 february 2009 Company launches 50 min STD pack in 35 rs. On GSM 26 February 2009 Rcom launches voice-based mobile navigation service. 9 june 2009 Rcomm has entered into joint venture with Kribhco(krishak Bharti cooperative ltd.) 28 february 2009 Rcom adds 3.3.-mn. Wireless customers in feb. 9 march 2009 Rcom places 300 cr.modem order with huawei,ZTE 10 march 2009 Rcom adds record 11 m subscribers 13 march 2009 Rcom unveils new wireless net service 22 march 2009 Rcomm launches a new format of Reliance mobile store 25 march 2009 Rcom post-paid services for in U.P & uttarakhand. 1 june 2009 Rcom signs hrithik roshan as brand ambassador 8 june 2009 Rcomm bagged a 125 cr. WAN contract from global consuntancy major Mott Macdonald. 11 june 2009 Rcom to offer BlackBerry services for Rs. 299 18 june 2009 Reliance mobile in deal with EA mobile 2008 |January 12 ......

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...INTRODUCTION Reliance Communications Ltd. (commonly called RCOM) is an Indian Internet access (commonly called "broadband") and telecommunications company headquartered in Navi Mumbai, India. RCOM is India's second largest telecom operator, only after Bharti Airtel. It is the 15th largest mobile phone operator with over 150 million subscribers. Established in 2004, it is a subsidiary of Reliance Anil Dhirubhai Ambani Group. MAJOR SUBSIDIARIES Subsidiary Reliance Telecommunication Limited (RTL) operates in Gujarat, Madhya Pradesh, West Bengal, Himachal Pradesh, Odisha, Bihar, Assam, and the northeast of India. It first offered GSM services in January 2003. Reliance Tech Services is the IT services wing of Reliance Anil Dhirubhai Ambani group. It provides IT consultancy, business process outsourcing and software development for Reliance Communications and other ADA group companies. Reliance Global com owns the Fiber-Optic Link around the Globe undersea cable system RIDC provides Internet data center (IDC) services located in Mumbai, Bangalore, Hyderabad and Chennai. MOBILE On 19 May 2010, the 3G spectrum auction in India ended. Reliance Communications paid INR 58642.9 million for spectrum in 13 circles. The circles it will provide 3G in are Delhi, Mumbai, Kolkata, Punjab, Rajasthan, Madhya Pradesh, West Bengal, Himachal Pradesh, Bihar, Odisha, Assam, North East, and Jammu & Kashmir. RCOM recently has started to offer 3G services through......

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