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Professional Communication Techniques

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Professional Communication Techniques
Erika Mohr
ITT Technical Institute

I define professional communication as the way people interact and communicate with each other using professional mannerisms. There are three settings in which we should apply professional communication and at different levels. Academically, we should use professional communication by listening and being respectful to our mentors. We should address our teachers in a polite manner and take them seriously so that we can gain the most out of our education and learning experiences. The second setting in which to use professional communication is at the workplace. At the workplace you are representing the company that you work for, you’re communicating with the people that affect your future and you are establishing a reputation for yourself as a co-worker and employee. In which case, using professional communication can shed a positive light onto every important area at work. Lastly, in certain social settings it is appropriate to use professional communication. For instance, when meeting new people, you want to use a certain formal and proper interaction technique rather than being too comfortable with them at first. However, once you get to know the people better you can begin to drop the formalities and gain a comfortable environment with them where you are more yourself. In the nursing career field, professional communication is a necessity. As a nurse, I will probably meet a lot of people on one of the worst days of their lives. I will have to be able to communicate what is going on with them, make them feel comfortable with the new found information, and ensure them that I know how to do my job effectively. I will have to convey peace to them in a professional manner, but also in a way that they will be able to understand. Empathy is a professional communication technique that I…...

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