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Facilities Management Services Market – Facilities Management Services Market India
March 2012

Executive Summary
Introduction
 Facility Management services imply the use of a third‐party service provider to maintain part of the building facility or outsourcing the management to an organization that executes this service professionally  It includes hard services and soft services and has application in retail and shopping malls, hotels, hospitals, banks, corporate houses, IT and ITES companies, manufacturing firms and others  Facilities management services market in India was valued at INR c bn in 20‐‐ and is slated to grow to INR a bn in 20‐‐, at a CAGR of b%  It is a highly fragmented industry with few organized players and mostly unorganized small operators  Consistent economic growth has led to a booming real estate sector in India, which will strongly drive the g growth of this market in the near future

Market

Drivers

Challenges
– Shortage of manpower – Large unorganized segment

Drivers & Challenges g

– Boom in real estate – Rise in infrastructural development – Growth in retail sector – Growth of hospitality sector – Improving healthcare scenario  Evolving project management and general contracting services  Development of facilities management training and education Development of facilities management training and education  Investments and M&A activity in facilities management sector Major Players

Trends

Co pet t o Competition

Player 1 Player 4

Player 2 Player 5

Player 3 Player 6

FACILITIES MANAGEMENT SERVICES MARKET IN INDIA 2012.PPT

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•Introduction t oduct o •Market Overview •Drivers & Challenges •Drivers & Challenges •Trends •Competition •Strategic Recommendations •Appendix

FACILITIES MANAGEMENT SERVICES MARKET IN INDIA 2012.PPT

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Facilities management covers a wide spectrum of essential support services
Facilities Management Services – Introduction

Facility Management (FM) services imply the use of a third‐party service provider to maintain part of the building facility or outsourcing the management of entire facilities to an organization that executes this service professionally

Facilities Management Services

Hard Services Electrical services Mechanical services Cooling and HVAC services Water management and plumbing Energy Management Energy Management
Source: FACILITIES MANAGEMENT SERVICES MARKET IN INDIA 2012.PPT

Soft Services Housekeeping and cleaning Safety and security services Horticulture and landscaping services Pantry and catering services Office support services Office support services

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Facilities management services market is poised for strong growth owing to the booming real estate sector in India
Facilities Management Services Market
• Facilities management services market in India has been growing steadily over the years and is set to witness rapid growth over the next five years i id h h fi • It is a highly fragmented industry with few organized players and mostly unorganized small operators • Facilities management business is largely unorganized in India and operates on low margins d d d l • Consolidation in this segment is slowly gaining momentum as players are growing their business by acquiring smaller firms • Facilities management services are primarily l l concentrated in and around metros with low penetration in tier I and tier II cities • There is an increasing demand for such services as emphasis on urban development and modernisation emphasis on urban development and modernisation of office spaces are growing • Consistent economic growth has led to a booming real estate sector in India, which will strongly drive the growth of this market in the near future the growth of this market in the near future
Source: FACILITIES MANAGEMENT SERVICES MARKET IN INDIA 2012.PPT

Market Size and Growth
INR bn x%

0 2011 2012e 2013e 2014e 2015e

y% Segment 1 Segment 2

z%

5

Drivers & Challenges – Summary

Drivers
Boom in real estate Rise in infrastructural development Growth in retail sector Growth of hospitality sector Improving healthcare scenario

Challenges
Shortage of manpower Large unorganized segment

FACILITIES MANAGEMENT SERVICES MARKET IN INDIA 2012.PPT

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Demand for facilities management services will be augmented by the growing retail industry and malls
Growth in retail sector
• Indian retail industry has been growing strongly over the last few years with rapid expansion of organised retailing formats like malls and supermarkets • Number of malls in India grew by a% over the last one year, supporting the prevailing mall boom culture in the country • Facilities management services market will benefit as the retail sector continues growing strongly as it constitutes a major portion of the costs of such in‐built environments Growth of Retail Sector
INR tr x% 20 0 2010 2014e Pantaloon Retail India Companies Reliance Retail Expansion Plans • Plans to invest INR b bn to open b Reliance Footprint stores in tier II and tier III cities in India by 20‐‐ • Reliance Lifestyle plans to open d new stores by 20‐‐ • Plans to invest nearly INR e bn during 20 to expand its various Plans to invest nearly INR e bn during 20‐‐ to expand its various retail formats • It plans to aggressively expand retail outlets across various formats in new cities and add f mn sq ft by 20‐‐ • Plans to invest around INR g bn and add about h mn sq ft of g q retail space by 20‐‐ • It plans to open h more stores across India by 20‐‐, which will include i lifestyle retail stores, as well as around j Home Centres stores • Plans to invest INR k bn to add l stores across various retail formats by Mar 20‐‐

Impact

Growth of Malls
Retail space addition Retail space addition Number of malls No. mn sq ft

Shopper’s Stop Bharti Retail Bh i R il

Lifestyle International 0 2010‐11
Source:

0 2011‐12

Gitanjali Gems

FACILITIES MANAGEMENT SERVICES MARKET IN INDIA 2012.PPT

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Trends – Summary

Evolving project management and general contracting services g g

Key Trends T d
Investments and M&A activity in facilities management sector i f iliti t t Development of facilities management training and g g education

FACILITIES MANAGEMENT SERVICES MARKET IN INDIA 2012.PPT

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Public: Foreign Company – Player (1/3)
Company Information
Corporate Address Tel No. Fax No. Website Year of Incorporation Ticker Symbol Stock Exchange Head Office

Offices and Centres – India

Products and Services Products and Services
Category Category 1 Products/Services

Other Offices

Key People
Product 1, Product 2 Name N Category 2 Product 1, Product 2 A B C Designation D i ti

Source: FACILITIES MANAGEMENT SERVICES MARKET IN INDIA 2012.PPT

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Public: Foreign Company – Player (2/3)
Financial Snapshot i i lS h
Total Income INR mn Net Profit/Loss INR mn

Key Ratios K i
Particulars y‐o‐y change (20‐‐) 20‐‐ 20‐‐ 20‐‐ 20‐‐

Profitability Ratios
Operating Margin Net Margin Profit Before Tax Margin Return on Equity Return on Capital Employed Return on Working Capital Return on Assets Return on Fixed Assets

0 0 20--

20‐‐

20‐‐

20‐‐

Financial Summary
• The company earned a net profit of INR a mn in FY 20‐‐, as compared to net profit of INR b mn in FY 20‐‐ • The company reported total income of INR c mn in FY 20‐‐, registering an increase of d% over FY 20‐‐ registering an increase of d% over FY 20 • The company earned an operating margin of e% in FY 20‐‐, an increase of f percentage points over FY 20‐‐ • In 20‐‐, the company’s debt to equity ratio showed a decrease of g% as compared to FY 20‐‐

Cost Ratios
Operating costs (% of Sales) Administration costs (% of Sales) Interest costs (% of Sales) Interest costs (% of Sales)

Liquidity Ratios
Current Ratio Cash Ratio

Leverage Ratios
Debt to Equity Ratio Debt to Capital Ratio b i l i Interest Coverage Ratio

Key Financial Performance Indicators
Indicators
Market Capitalization (INR mn) Total Enterprise Value (INR mn) EPS (INR) EPS (INR) PE Ratio (Absolute)
Source:

Value (dd/mm/yyyy)

Efficiency Ratios
Fixed Asset Turnover Asset Turnover Current Asset Turnover Working Capital Turnover Capital Employed Turnover
Improved Decline

FACILITIES MANAGEMENT SERVICES MARKET IN INDIA 2012.PPT

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Public: Foreign Company – Player (3/3)
Key Business Segments
Segment 1 Segment 2

Key Geographic Segments
Segment 1 Segment 2 Segment 3 S t3 Segment 4 Segment 5 Segment 5

0% 20‐‐ 20‐‐ 20‐‐ 20‐‐

0% 20‐‐ 20‐‐

Segment 6 Segment 6 Segment 7

Business Highlights
Description Overview Collaborations Clientele Awards and Recognition Awards and Recognition
Source: FACILITIES MANAGEMENT SERVICES MARKET IN INDIA 2012.PPT

News • Player provides integrated real estate and investment management services to owner, occupier, and investor clients worldwide

• It has recently merged with international property consultancy a for a consideration of ~INR b bn, with all c offices and businesses across Europe operating under player • Its clientele in India includes Accenture, Bank of America, BMW, Citigroup, IBM, Intel, Microsoft, Philips, RBS, Yahoo • It bagged the Euromoney Real Estate Awards Top Global Real Estate Advisor and Consultant in 20‐‐ • It was also awarded the Fortune World’s Most Admired Companies in 20‐‐, 20‐‐ and 20‐‐

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Private: Domestic Company – Player (1/3)
Company Information
Corporate Address Tel No. Fax No. Website Year of Incorporation Head Office Other Offices

Offices and Centres – India

Products and Services Products and Services
Category Category 1 Category 2 Products/Services Product 1, Product 2 Product 1, Product 2

Key People
Name A B C D Designation

Source: FACILITIES MANAGEMENT SERVICES MARKET IN INDIA 2012.PPT

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Private: Domestic Company – Player (2/3)
Financial Snapshot i i lS h
Total Income INR mn Net Profit/Loss INR mn

Key Ratios K i
Particulars y‐o‐y change (20‐‐) 20‐‐ 20‐‐ 20‐‐ 20‐‐

Profitability Ratios
Operating Margin Net Margin Profit Before Tax Margin Return on Equity Return on Capital Employed Return on Working Capital Return on Assets Return on Fixed Assets

0 20‐‐ 20‐‐ 20‐‐ 20‐‐

0

Cost Ratios
Operating costs (% of Sales) Administration costs (% of Sales) Interest costs (% of Sales) Interest costs (% of Sales)

Financial Summary
• The company earned a net profit of INR a mn in FY 20‐‐, as compared to net profit of INR b mn in FY 20‐‐ • The company reported total income of INR c mn in FY 20‐‐, registering an increase of d% over FY 20‐‐ • The company earned an operating margin of e% in FY 20‐‐, an increase of f percentage points over FY 20‐‐ • In 20‐‐, the company’s debt to equity ratio showed a decrease of g% as compared to FY 20‐‐

Liquidity Ratios
Current Ratio Cash Ratio

Leverage Ratios
Debt to Equity Ratio Debt to Capital Ratio b i l i Interest Coverage Ratio

Efficiency Ratios
Fixed Asset Turnover Asset Turnover Current Asset Turnover Working Capital Turnover Capital Employed Turnover
Improved Decline

Source: FACILITIES MANAGEMENT SERVICES MARKET IN INDIA 2012.PPT

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Private: Domestic Company –Player (3/3)
Business Highlights
Description News • Player is a subsidiary of company with pan India presence spanning all metros tier 2 tier 3 and even tier Player is a subsidiary of company with pan India presence spanning all metros, tier‐2, tier‐3 and even tier‐ Overview
4 cities

• It has over a employees and is one of the top facility management service companies in India, servicing sectors like BFSI, retail, corporate, airports, ITES, government, telecom and diplomatic missions

• Its clientele includes Birla Sun Life, Aviva, Religare, Bank of Baroda, ICICI Prudential, Calyon Bank and Clientele
McKinsey in the BFSI sector, Shoppers Stop, Crown Group, Spencer’s, Planet Retail, V3S in the retail sector, Reliance Industries, HCC, DLF, Yamaha, USHA, Oriflame, IBM in the corporate sector, Tata Teleservices, Aircel, Reliance Communications, MTS in the telecom sector

• Additionally, its clients also include government organizations like Indian Railways, BCCI, Delhi Metro and diplomatic organizations like the Singapore High Commission

Alliances Awards and Recognitions

• As part of its expansion and consolidation drive, it has recently acquired a strategic stake in CNCS Facility
Solutions, which will also help to expand its client base

• It was the first FMS ISO 9001 certified company and has also achieved ESCO Certification in 20‐‐

Source:

SAMPLE
FACILITIES MANAGEMENT SERVICES MARKET IN INDIA 2012.PPT

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Thank you for the attention
The Facilities Management Services Market ‐ India report is a special feature from Research on India. For more detailed information or customized research requirements please contact: Gaurav Kumar
Phone: E‐Mail: +91 33 4064 6214 gaurav.kumar@netscribes.com

Research on India is a product of Netscribes (India) Pvt. Ltd. Research on India is dedicated to disseminating information and providing quick Research on India is a product of Netscribes (India) Pvt Ltd Research on India is dedicated to disseminating information and providing quick insights on “hot” industries in India and other emerging markets. Track our new releases and major updates in these industries on

About Netscribes Netscribes is a knowledge‐consulting and solutions firm with clientele across the globe. The company’s expertise spans areas of investment & g g f g p y p p f business research, business & corporate intelligence, content‐management services, and knowledge‐software services. At its core lies a true value proposition that draws upon a vast knowledge base. Netscribes is a one‐stop shop designed to fulfil clients’ profitability and growth objectives. Disclaimer: This report is published for general information only. Although high standards have been used the preparation, Research on India, Disclaimer: This report is published for general information only Although high standards have been used the preparation Research on India Netscribes (India) Pvt. Ltd. or “Netscribes” is not responsible for any loss or damage arising from use of this document. This document is the sole property of Netscribes (India) Pvt. Ltd. and prior permission is required for guidelines on reproduction.
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...origin and their relation to deviant knowledge, the thesis determines that both terrorism and organised crime are nurtured by a constant trickle from minor sources rather than by large financial transfers; and that anti-money laundering provisions are misapplied, taken too far, too expensive, and incapable of demonstrating their effectiveness. In lieu of more traditional policy recommendations, the thesis develops a complexity-theory based intelligence function, capillary intelligence, to improve the present information-gathering systems and generate consistent and context-relevant intelligence for the consideration of policy-makers. The intelligence function takes into account also the concept of self-organised criticality. The thesis fully adheres to the principle that efficiently applied intelligence-led approaches for detection of organised crime are demonstrably superior to a “follow the money” approach. An extended concept of deviant knowledge is developed and five methodological techniques employed: Complexity theory, network theory, self-organised criticality, scaling theory, and intelligence treatment. The thesis is multidisciplinary and calls on contributions from International Law, Economics, Criminal Justice Studies, and Governance and Ethics. Its approach is illustrative and fits Baudrillard’s 1981 methodological principles known as bricolage. Using five methodologies and six major case studies, the thesis reaches four conclusions. First, the rapid......

Words: 99119 - Pages: 397