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Ob Problem

In: People

Submitted By bvmodi83
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OB Problem:

Kaiser Pharmacy has a challenging work environment for new hires. Upon investigating I have found that, the pharmacy has a high turnover rate due to a strong social environment (culture). The pharmacy has only a 50% retention rate and employees have left their jobs because they were unable to understand the culture and regulations at our pharmacy. New employee might be transitioning from different ethnic or organizational culture so it is challenging for them to adopt new methods and styles we have implemented and that creates friction in the high volume pharmacy.

It is my belief that new employees are unable to quickly mesh with our strong environment and to adopt regulations are the Organizational Behavior (OB) problem at this location. These issues can lead to a decrease in morale and productivity. Clearly, there is room for improvement.

To overcome these challenges, I am implementing new employee onboarding program starting with the group of 3 new hires. Onboarding program will enable them to understand the pharmacy’s culture and regulations, which can enhance employee moral, productivity and ultimately job satisfaction. Steps I am going to take are:

* Implement 6 weeks long “Onboarding Program” * Formal and informal onboarding * Heads up on what to expect on 1st day of work * Provides instruction on parking, map for hospital and where to meet * Facilitate group discussion * Get there name badge ready * Post welcome memo with new employee’s name and their position * Provide lunch meeting on 1st day * Explain the use of telephone system * Explain the lunch schedule * Individualized Onboarding by following them over 6 weeks period

To address these points I am going to use: How to hire, understanding of culture and norms and how to enhance employee retention as OB…...

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