Premium Essay

Mgt231 Organizational Behavior - Apple Inc. Organizational Analysis

In: Business and Management

Submitted By fatimavh
Words 1599
Pages 7
Fatima Calderon
Professor Rob Freeborough
MGT231 Organizational Behavior
20 June 2015

TERM PAPER

Apple Inc. has without a doubt revolutionized the world of consumer electronics in the 21st Century. As the company became more customer-focused and improved its lean manufacturing model, it has to rise to the organizational challenges of becoming a leading global company in its industry. As Apple has reinvented its products, it has reinvented their organizational structure as well. The following is an analysis of Apple at an organizational level: its culture, leadership, ethical practices, and the use of power and political behavior. It is important to understand these factors because they represent a real-life learning opportunity for anybody involved in organizational management, based on one of the most recognized and successful companies of our time.
Innovation is definitely at the core of Apple’s success. It was the first company to introduce a Personal Computer and the first and currently the leading company to introduce mobile technology such as the iPod, the iPhone, and the iPad (CITE). However, Apple was not always the leading company in profitability. It struggled behind the more affordable Microsoft. It is interesting to note that as Apple struggled or succeeded with selling its products, it also made changes within their organizational structure.
Throughout its history, Apple’s success has been influenced by its leadership, most famously of its co-founder, Steve Jobs. When one thinks of Steve Jobs, innovation comes to mind, which is at the heart of a leader’s role within an organization: “agitate for change and new approaches” (Nelson 187). Steve Jobs is a charismatic leader who regained control of the company in 1997, making several changes within the organization, from streamlining its products (for example, eliminating 15 of the company’s 19…...

Similar Documents

Premium Essay

Brief Organizational Behavior Analysis

...same person who fills out the performance sheet at the end of the year. I remember that an A2 level supervised my jobs. She allotted tasks to me and gave some feedback to the company when I finished my internship, but she had no rights and was not supposed to motivate me. She was task oriented and hoped me to do my jobs perfectly, or she would be blamed by her supervisors. Almost everyone in the company faces the similar situations, leading to more extra working hours and higher dissatisfaction. 2. Power on low-level employees Dissatisfaction with the working environment and supervisors makes employees difficult to stay focused on their jobs. But the power, similar as the “the Panopticon metaphor” presented by Foucault controls their behaviors. Just take the offices of KPMG Shanghai as an example, all the staff, except the partners, are working in an open area. Senior managers and managers have fixed seats at the corner, while lower level employees like A1 or A2 sit in the center of the office, exposure to everyone in the company. Although there exists no inspection from a central hub, employees do not know whether they are being watched when others walking around in the office. The result is that employees are fear of surfing the internet, reading newspapers and chatting, but working hard on their jobs instead, acting just like they are being watched. Furthermore, the relative position in the office is one of the sources of power called legitimate or positional presented......

Words: 3078 - Pages: 13

Premium Essay

Apple Inc Organizational Structure

...business has to have organizational structure in order to succeed because it prioritizes the hierarchy, identifies the guidelines, policies and procedures needed for a company achieve goals and objectives. The Organizational structure also depicts levels of management from the top down. The organization that I would like to work for is Apple Inc., In this essay, I will give a brief overview of the company’s history, define it organizational structure and effects it have on the success of the organization, distinguish between leadership and management, describe the culture and the core capabilities which lead to Apple becoming the most powerful company in the nation. Company History Apple Computers Inc., was established by Steve Jobs and Steve Wozniak in 1976 with the release of the Apple computer. In 1977 Apple Computer Inc., became incorporated and successful until 1984 when things took a turn for the worst because of financial hardship and power struggle between leadership which lead to Steve Jobs resignation; however, he remained the Chairman of Apple Computers Inc. In 1997 Jobs and Wayne reunited, and Jobs became the interim Chief Executive Officer (CEO), and quickly made changes to the organizational structure, which reversed its declining sales. In 2000, Jobs became the CEO of Apple Inc., and introduced the IPOD, a digital music player which sold 100 million units, which was the turning point for the company. Mr. Jobs was the brain of Apple, known for creating......

Words: 1332 - Pages: 6

Free Essay

Analysis of Organizational Behavior

...TUGAS INDIVIDU ORGANIZATIONAL BEHAVIOR Analisa Penyebab Tingginya Turn Over Karyawan di PT. X [pic] NURUL BATHARI SINAYANGSIH LATAR BELAKANG Pada era perdagangan bebas saat ini , laju persaingan bisnis menjadi agresif dan sangat ketat dengan banyak munculnya kompetitor asing yang masuk ke Indonesia. Sejalan dengan hal ini, maka dibutuhkan sumber daya manusia yang berkualitas dan kompeten dalam menghadapi persaingan bisnis. Faktor sumber daya manusia menjadi faktor utama dan berperan penting dalam jalannya suatu bisnis atau perusahaan. PT. X yang sedang mengalami growth berusaha untuk selalu mengikuti persaingan atau tantangan bisnis yang ada sebagai upaya dalam pencapaian misi perusahaan (Recognized Internationally, Be a Market Leader, and Being Expert) dengan cara selalu menjaga kualitas perusahaan termasuk dalam pengelolaan sumber daya manusianya. PT. X merupakan salah satu perusahaan pemegang hak eksklusif atau retail resmi 16 brand internasional di dunia (timepieces dan fashion lifestyle) yang berdiri sejak tahun 1993 dan berlokasi di pusat sentra bisnis Jakarta. PT. X telah memiliki ±100 store di seluruh Indonesia dengan karyawan head office 280 orang (Data November 2012). Persaingan bisnis yang semakin agresif mempengaruhi PT. X terutama faktor sumber daya manusia. Permintaan sumber daya manusia yang semakin tinggi tiap tahunnya di PT. X juga dibarengi dengan keluar masuk karyawan dalam waktu yang relative singkat,......

Words: 1625 - Pages: 7

Premium Essay

Management Organizational Behavior- Apple

...Management Organizational Behavior Prof. Agatep Hope Individual Assignment HE YUTIAN (Stephen) Content Page Page1----------Introduction of Apple Page2--------- Organizational culture, design, structure Page3--------- Management of conflict and motivation of employees & Conclusion Page4------- Recommendation& Referencing List If there is a survey about which business you believe is the most valuable and has most revolutionary influence on the society last ten years, it must be true that most of the people will choose Apple. From some professional evaluation about Apple, it describes Apple as an enterprise which has ability to take over the world one bite at a time and is already doing it. As of July 2011, Apple is the largest publicly traded company in the world by market capitalization with 357 retail stores in ten countries and 60,400 permanent full-time employees and 2,900 temporary full-time employees around the world. (Profile: Apple Inc, n.d.)At the same time, its revenue and profit is more than Google and Microsoft combined, and its annual revenue is totaled $65 billion in 2010 and is growing to $108 billion in 2011 miraculously. (Harry Wilson, 2012) Apple not only is one of the most successful enterprises in the world nowadays, but also already is a creative, miraculous and revolutionary company which is founded by Steve Jobs, Steve Wozniak and Ronald Wayne on April 1, 1976 during its starting stage. (Cyrus......

Words: 2404 - Pages: 10

Premium Essay

Organizational Behavior Analysis

...Organizational Behavior Analysis LC Lynn Organizational Behavior – BUS 610 Dr. Stephen Garaga May 27, 2013 The organization being analyzed is that of a family-owned campground. The employees consist of college-age students, several mature adults and the owners’ children. The way in which this organization behaves and functions is a direct result of the behavior and personality of the male owner, Marty. Were Marty to stop being directly involved in the day-to-day, customer service aspect of the campground, the business would flourish, the work atmosphere would be less stressful, the employees would be less guarded and the customers would be treated better. As part of the interview process, the potential employee is made to understand that they are expected to be people oriented, have a keen attention to detail and work well with others. Prior to being hired, “prospective employees are…told (explicitly) about the organization’s (i.e., Marty’s) philosophy” (Baack, 2012), specifically that each person who works there, with the noted exceptions of himself, his wife and his children, are of no value and are expendable. This immediately sets the tone and working relationship between himself and the employees. The work atmosphere is generally tense and uncomfortable, the employees cautious and restrained and the customers frequently made to feel unwelcome, due to the owner’s, attitude and treatment of others. The children of the owners deal with their father and...

Words: 2729 - Pages: 11

Premium Essay

Organizational Behavior Analysis

...Running head: ORGANIZATIONAL BEHAVIOR ANALYSIS Organizational Behavior Analysis for Week -6 Final Ashford University Organizational Behavior BUS 610 Organizational Behavior Analysis for Week -6 Final I will be talking about my current job as a Child Protective Investigator (CPI) also known as Child Protective Services (or CPS). This is the governmental agency that is tasked with investigating child abuse or neglect. The primary concern of a CPI is the safety of the child; they do this by assessing the risk involved. By weighing that risk the CPI has to make the decision rather to remove the children or child from the home or place services within the home that will allow them to function as a family in a more productive manner. Once the CPI has made the decision to remove the child or children, the next step in the process is find and create a plan that will eventually return the child to a more proficient and safer family environment. The CPI will assign the family to a caseworker who is tasked with developing a plan to administer to the parents that will educate them on better ways to care for the children and meet all their needs, and create and environment free from abuse or neglect. CPI’s deal with a variety of families, with different backgrounds, values, religions, cultures and beliefs, which have a bearing on the way they parent; this means that CPS has be flexible and understanding when it comes to dealing with the problems they face within these family......

Words: 2766 - Pages: 12

Premium Essay

Organizational Behavior Analysis

...Organizational Behavior Analysis The Air Force is steeped in tradition, ranging from back to when it was socially acceptable to discriminate and segregate. There weren’t any protected classes. Looking at how times have changed, that world no longer is able to exist. The Air Force is a closed system; it does not easily absorb input from its environment. A common thought process is “this is the way we’ve always done it, and that is how we will continue to do it”. There are a lot of permeable boundaries within the Air Force and the different organizations because of the confidential information that is not able to be shared. Contract operations, outsourcing, is now a big concept being used by the Air Force. The most profitable one is Black Water, an outsourced company that made money from the war. Black Water Worldwide is a private military company founded in 1997 by Eric Prince and Al Clark. (bla) They were a big presence in Iraq, performing mainly security forces functions. The Air Force is very interested in re-engineering. Changes and ideas submitted to management were rewarded with money and other compensation which was designed to get the personnel excited and involved in improving their environment. The idea behind this was to save money, improve quality and customer service and speed. TQM, otherwise known as Total Quality Management, was an organization wide process that emphasized excellence in outcomes such as product reliability and durability. Processes......

Words: 976 - Pages: 4

Premium Essay

Organizational Behavior of Ebay Inc.

...eBay Inc. Corporate Culture EBay Inc. is a multinational Internet consumer-to-consumer corporation, founded by Pierre Omidyar in the midst nineties during the dot-com bubble. The company runs and manages eBay.com as well as several other acquisitions including Stubhub, Craigslist, and PayPal. EBay is more than just an online auction website, it is an online community marketplace. This, and the many diversified acquisitions, are the reason Ebay has such an interesting and complex company culture and organizational structure. EBay is a leader in the tech, e-commerce, and payment industries, causing it to require a unique organizational structure which optimizes all its employees ideas and talents. Corporate culture is the moral, social, and behavioral norms of an organization based on the beliefs, attitudes, and priorities of its internal community. In a big organization such as eBay, there are many sub-cultures running from division to division, even office to office. However, across all these sub-cultures, eBay strives to be a diverse and socially responsible company, encouraging creativity and group efforts. EBay focusses on the belief that the ability to empower their business starts with individual ideas, and that these ideas are meant to be shared, creating collaboration, communication, and new ideas. EBay is all about “cultivating ideas that will create new opportunities for customers.” Although this culture is spread throughout all of eBay’s workforce, many......

Words: 788 - Pages: 4

Premium Essay

Apple Organizational Behavior

...Organizational Leadership and Structure at Apple Inc. Steve Jobs began Apple Inc. with the notion of “One person- One computer” in hopes of having a personal computer that could be easily used by anyone. As of September 2010 with 46,600 full time employees and 2,800 temporary employees and contractors, this notion holds true today (Apple Inc., 2010). Over the years of Apple Inc. development changes in organizational leadership and structure occurred. Apple’s mission of “changing the world by bringing computers to the masses” brought multiple changes within the company that became a hindrance and a benefit to the company’s growth (Freedman & Vohr, 1989). Under co-founder Steve Jobs and CEO A.C. Mekkula in 1983, then Apple Computers Inc. was under a centralized organizational structure. The authority to make decisions was restricted to higher level management and these managers would still report to Markkula (Schermerhorn, Hunt, Osborn and Uhi-Bien (2010)). Apple’s structure consisted of five product divisions, four product support divisions and numerous administrative departments. These divisions would report to Jobs and Mekkula and final decisions would rest with them. This division created divisions within the company, and newly hired CEO John Schulley stated “As a member of the executive staff, I came away with a clear impression that there wasn’t a common understanding of the company we were trying to build. In fact, there were many, competitive fiefdoms...

Words: 659 - Pages: 3

Premium Essay

Organizational Behavior Analysis

...Organizational Behavior BUS610 Introduction Organizations have found it imperative to have some elements of motivation to foster the productivity of their employees. This is not only true for the organizations engaged in profitable ventures but also to non-profit organizations which have found that motivated individuals do a better job compared to demotivated individuals. Numerous theories have been developed since time immemorial to discuss and suggest various ways through which an organization can get its workforce motivated. Motivation has been discovered not only to be factor in good performance but also a factor for self-satisfaction; no matter the approaches the theories use to explain how motivation can be attained in organizations, they all drive to one point of having the employee satisfied (Wu, 2012). This essay shall focus on Humanistic Theory of Motivation developed Maslow (hierarchy of Needs) with an aim of connecting the relationship between motivation, job satisfaction and work performance. The theory is driven towards ensuring that the management is conversant about the employee state of needs and therefore able to device proper strategies to ensure that high motivation levels are maintained among the employees for better productivity. Job Performance Issue There are numerous performance problems in work places that result from demotivation. One of the conspicuous performance problems I witnessed at my place of work was negativism, hostility and lack of...

Words: 879 - Pages: 4

Premium Essay

Organizational Behavior Analysis

...Organizational Behavior Analysis By Ron Bennett BUS610: Organizational Behavior Instructor:  Magdy Hussein May 19, 2014 Organizational behaviors are the actions and attitudes of individuals and groups toward one another and toward the organization as a whole, and its effect on the organization’s functioning and performance. Organizational studies comprise the study of organizations form multiple perspectives, methods, and levels of analysis. Many factors come into play whenever people interact in organizations. Modern organizational studies have attempted to understand and model these factors. Organizational behavior can play a major role in organizational development, enhancing overall performance by the organization, as well as enhancing individual and group performance, satisfaction, and commitment. As you can see from the definition above, organizational behavior encompasses a wide range of topics, such as human behavior, change, leadership, teams, etc. This paper will focus on a few parts of organizational behavior. The organization’s base rests on management’s philosophy, values, vision and goals. The bases drive the organizations culture, which is composed of the formal organization, informal organization, and the social environment. The culture determines the type of leadership, communication and group forces at work within that organization. “Human relations theories incorporate the concept that positive employee attitudes, combined with praise and......

Words: 2435 - Pages: 10

Premium Essay

Organizational Behavior Management Analysis

...MNGT 5590-01 Term Paper There are several factors within an organization that can effect its progress besides the products presented by the company. These additional factors are the focus of organizational behavior - the action and attitudes of individuals and groups toward one another and the organization as a whole, and its effect on the organization’s functioning and performance. The goal behind studying organizational behavior is to get a better understanding of those factors that influence dynamics so that individuals, groups, and the organizations they belong to can become more efficient and effective. As a business owner and management, it is essential to consider these factors and have a solid understanding that workers not only influence the company environment but workers are also influence by the work environment. An organization’s base is built on the philosophy, values, visions and goals of the management. These factors are what drives the company and helps to set the culture. The culture encompasses the formal and informal structure and social environment of the company, which in turn determines the type of leadership, communication, & group behavior it has. In other words the culture of a company is the perception of the quality of the work atmosphere and environment by employees & management. Why is culture so important? Because it sets workers degree of motivation. All of these elements combine to set the model a company works from. This is why, as......

Words: 1186 - Pages: 5

Premium Essay

Organizational Behavior Concept and Analysis

...Organizational Behavior Concepts and Analysis MGT/307 October 16, 2011 Organizational Behavior Concepts and Analysis Understanding culture is not an easy task. Culture cannot be distinctly defined by one person or even one organization. Culture is a combination of attitudes, behaviors, personalities, and values. Each of those traits may have a positive effect on an organization but could also negatively impact an organization. Learning more about organizational culture, behaviors, diverse atmospheres and communication skills can lead organization to long term growth and success. Organizational Culture Organizational culture is about relationships between organizational members and how they interact with one another as they perform their organizational roles (Pierce & Newstrom, 2008). Sharing and believing the same goals and assumptions within an organization defines organizational culture. An organization that has strong shared beliefs and can work toward a common goal will operate an efficient business. Organizational culture is also referred to as corporate culture. By definition, corporate culture is a system of shared actions and beliefs within an organization that guides the behavior of its members (Schermerhorn, Hunt, & Osborn, 2008). Organizational culture has observable aspects that include daily observances of work habits within the organization or through personal stories or experiences from members......

Words: 992 - Pages: 4

Premium Essay

Organizational Culture at Apple Inc

...IntroductionApple Inc. is a global computer manufacturing company that is going through major changes in its organizational culture and it’s organizational structure due toseveral events of the past few years. This is a company that grew extremely fast in little time, that their management found themselves not being able to keeptheir operations and finances under control. Apple Inc. has been forced to reevaluate and redesign it’s organizational culture and organizational structure to avoid bankruptcy.The organizational culture of Apple is one of change; with the drive to outperform and succeed as their major objectives. The organizational structure of the company has also transformed to be more competitive in a critical juncture in thecompany’s history. Apple is going through major restructuring to regain controlof its operations and finances in order to stay competitive on the global market. This paper will describe the organizational culture and structure of Apple (www.fundinguniverse).Organizational CultureThe culture of Apple was based on an ideal that self-motivated individuals willwork harder if they do not have a boss micromanaging every action. The unique structure of Apple had allowed it to grow and react more quickly to changes than its competitors. The reason for the quick responsiveness is simple; it is much easier to get a project started if there are only a few people to obtain approvalfrom. Apple initially grew fast, because decisions were made at the lowest......

Words: 1483 - Pages: 6

Premium Essay

Apple Organizational Behavior

...Apple Organizational Behavior Organizational Leadership and Structure at Apple Inc. Steve Jobs began Apple Inc. with the notion of “One person- One computer” in hopes of having a personal computer that could be easily used by anyone. As of September 2010 with 46,600 full time employees and 2,800 temporary employees and contractors, this notion holds true today (Apple Inc., 2010). Over the years of Apple Inc. development changes in organizational leadership and structure occurred. Apple’s mission of “changing the world by bringing computers to the masses” brought multiple changes within the company that became a hindrance and a benefit to the company’s growth (Freedman & Vohr, 1989). Under co-founder Steve Jobs and CEO A.C. Mekkula in 1983, then Apple Computers Inc. was under a centralized organizational structure. The authority to make decisions was restricted to higher level management and these managers would still report to Markkula (Schermerhorn, Hunt, Osborn and Uhi-Bien (2010)). Apple’s structure consisted of five product divisions, four product support divisions and numerous administrative departments. These divisions would report to Jobs and Mekkula and final decisions would rest with them. This division created divisions within the company, and newly hired CEO John Schulley stated “As a member of the executive staff, I came away with a clear impression that there wasn’t a common understanding of the company we were trying to build. In fact,......

Words: 313 - Pages: 2