Premium Essay

Ksao Analysis

In: Business and Management

Submitted By teeheehee
Words 1072
Pages 5
This exam is worth up to 25 points (points are specified for each question). You must answer these questions with a total of no more than 1200 words. If you write more than 1200 words, the words over 1200 will not be read or graded.

In the Heartland Widget Company (HWC) case, HWC planned to acquire the Chinese contract manufacturing company 888. The plan included having current HWC employee, Robert Terry, become the Co-General Manager of 888 for two years. Shortly after Robert Terry was told HWC’s plans for him, he accepted a job with a large U.S. MNC and left HWC. At the time that he quit his job at HWC, he was paid a salary of $147,000 per year. He had no bonus plan. HWC has decided to choose someone else to assign to the two-year appointment as Co-General Manager of 888.

The questions in this exam are based on the HWC case and the fact that Robert Terry left HWC. All questions are focused on the Human Resource issues that were addressed in this course.

Question # 1 (4 Points). Specify the KSAOs that are critical for success on the Co-General Manager job and briefly explain why these are critical KSAOs for this job.
Required KSAO for the Co-General Manager

* Knowlegde * Business management in China context * Chinese culture, Chinese language * Knowlegde about manufacturing and widget/consumer product industry * Industrial Engeneering , Product development * Skills * Managing Chinese staff, Working with Chinese partners and customers * Communication skill with both US and Chinese teams * Managing production technology, Develop product based on customers’ requirements * Ability * To learn and adapt with new environment * Able to deal with people * Other * Experience leading a company in China’s context * Good relationship with HWC team * Strong…...

Similar Documents

Premium Essay

Analysis

...Analysis & interpretation of financial statements – Ratio Analysis 1 Ratio Analysis Application • Ratio analysis is a means to an end. The end being to understand a company’s results for a year using its financial statements. • Ratio analysis may highlight unusual results or clarify trends, enabling various users of accounts to make informed decisions relating to the company. • For ratios to be useful, comparisons must be made - on a year to year basis, or between companies. On their own they are useless for any sensible decision making. 2 Ratio Analysis 1 Lecture example 1 How do the following users of financial statements benefit from ratio analysis? (a) Shareholders (b) Potential investors (c) Bank and other capital providers (d) Employees (e) Management (f) Suppliers (g) Government 3 Ratio Analysis Lecture example 1 (a & b) Shareholders and potential investors will use ratios to help them come to a decision on buying or selling the share of the company. (c) Banks and other providers of loan capital will assess whether further loans should be made to the company. (d) Management will use ratios to highlight weak performing areas in order to focus their attention on these areas. (e) Employees may use them as a basis for wage negotiation. (f) Suppliers may use ratios to assess creditworthiness. (g) Governments may use them for statistics or for assessing the worthiness of a government grant. 4 Ratio Analysis 2 Categories of......

Words: 1991 - Pages: 8

Premium Essay

Job Analysis and Rewards

...Chapter 04 Job Analysis and Rewards Answer Key   Changing Nature of Jobs   True / False Questions   1. In most modern organizations, jobs are largely well established and change little over time.  FALSE   2. Job analysis is the process of studying jobs in order to gather, analyze, synthesize, and report information about job requirements.  TRUE   3. Competency based job analysis seeks to identify and describe the specific tasks, KSAOs, and job context for a particular job.  FALSE   4. The traditional way of designing a job is to identify and define its elements and tasks precisely and then incorporate them into a job description.  TRUE   5. Traditional job design is marked by formal organization charts, clear and precise job descriptions and specifications, and well-defined relationships between jobs.  TRUE   6. Changes to jobs have become so radical that the concept of "jobs" is no longer a useful concept in most organizations.  FALSE   7. Advances in technology are one of the major reasons for changes in jobs.  TRUE   8. A job family is a grouping of positions that are similar in their tasks and task dimensions.  FALSE   9. The smallest unit into which work can be divided without analyzing separate motions, movements, and mental processes is called an element.  TRUE   10. Many small-business owners, general managers of start-up strategic business units, and top management members perform flexible......

Words: 3120 - Pages: 13

Premium Essay

Analysis

...Starbucks Strategy Analysis | Business Strategy | Assignement | 24/05/2010 | | | | “Making your organisation fit for purpose” Starbucks Coffe Company is the world leading brand in roasting and distributing coffee. The company owns now more than 15 000 coffee shops around the globe: it is settled in North America, Latin America, Europe, Middle-East and Asia. The diversity and depth of its offer (from smooth to extra roasted coffee, African, Arabian or Latin, and all the muffins, cookies and sandwiches) allow them to count on an international exposure that has last for many years. Still, their business tends to be flattening. And the number of competitors in their core-business market, even if the competition stays way back them, is growing constantly. Considering these facts, the objective of Starbucks is to strengthen its leadership on the market. We were then approached by Starbucks in this particular goal. In this folder, you will find an entire analysis of the external environment of Starbucks Coffee Company: the macro-environment, the competitors and market and the stakeholders’ expectations will lead to being aware of opportunities and threats. Then, we went on the study of the internal capabilities: the resources and competences, the sustained competitive advantage and the diagnosis of strategic capability that will permit us to define Starbucks’ strengths and weaknesses. [Thus, owing to the results obtained, we endeavour to recommend Starbucks......

Words: 285 - Pages: 2

Free Essay

Job Analysis

...Introduction In human resources, job analysis plays an important role of it. It provides information regarding positions in the organisation. It is an important topic as well as a vital employment tool which can assist with   HR activities and potential and current employees, ‘Job analysis is the systematic study of positions to identify their observable duties and responsibilities, as well as the knowledge, skills and abilities required to perform a particular task or group of tasks’ ( Kovac,2006, p.1). Methods of conducting job analysis There are many different methods/ways to conduct a job analysis. It is dependent on organizational needs and what resources are available.   Questionnaires, observations and interviews are very common methods.   Although individual methods are used exclusively, several can be used in combination.   In fact, it is recommended that utilizing more than one method is more sensible (How, 1998), (Dessler, 2005).   Reasons for job analysis Job analysis can be used in determining training needs by identifying training content, the assessment tests which need to be used to measure the effectiveness of training, the equipment to be used in the training process, and the methods of training. Job Analysis can also be used in compensation to identify the skill levels, the compensable job factors, the work environment, the responsibilities, and the required level of education and salary level. In selection procedures, job analysis can be used......

Words: 14761 - Pages: 60

Free Essay

Job Description - Job Analysis

...Staffing – Job Description/Job Analysis 1. A job description outlines the necessary skills, training and education needed by a potential employee. It will spell out duties and responsibilities of the job. Once a job description is prepared, it can serve a basis for interviewing candidates, orienting a new employee and finally in the evaluation of job performance. Using job descriptions is part of good management and it will help an organization better understand the experience and skill base needed to enhance the success of the company. Job descriptions assist in the hiring, evaluation and potentially terminating of employees. Many times there can be a misunderstanding of what a position entails an in-depth, well-prepared job description can help both sides share a common understanding. 2. Announce plan to update job descriptions using the Job Requirements – Job Analysis process to the whole company. Briefly explain the process and the time frame for the project. Motivate employees to participate and dispel any negative feeling about the process. Stand as a unified team with Marvin and Alta Fossom and have them ask for the support and cooperation of all employees. Meet with Marvin and Alta on a monthly basis to update them on the project. a. Meet with the general manager, supervisor of operations and customer service to discuss the project. b. Request all documents currently being in the staffing process for every job at the company. c. Meet with all department......

Words: 971 - Pages: 4

Premium Essay

Analysis

...Harley-Davidson Case Analysis Harley-Davidson Case Analysis Rayzhaun Jones Mississippi Valley State University Strategic Management Dr. Jimmie S. Warren Abstract With the growing global economy, companies are looking for ways to improve their market share. Many excellent firms have learned how to beat their competitors through the implementation of new management, marketing, and manufacturing techniques. Harley-Davidson is one of those excellent companies whom have challenged traditional ideas. We intend to show through this case study that any company can follow Harley-Davidson’s techniques and lead them to excellence. Mission Statement “We fulfill dreams through the experiences of motorcycling by providing to motorcyclists and too the general public an expanding line of motorcycles, branded products, and services in selected market segments.” Vision Statement “Harley-Davidson is an action-oriented, international company, a leader in its commitment to continuously improve its mutually beneficial relationships with stakeholders. Harley-Davidson believes the key to success is to balance stakeholders’ interests through the empowerment of all employees to focus on value-added activities. Company Profile and Case Analysis Harley-Davidson Inc. is an American motorcycle manufacturer. Harley-Davidson specializes in the sales of heavyweight motorcycles that are designed for cruising on highways. Harleys have a distinct design and exhaust sound that have......

Words: 1011 - Pages: 5

Premium Essay

Job Analysis Paper

...Job Analysis Paper Violet Madrid Psy 435 Maureen Oates Job Analysis Paper Job Analysis Paper Violet Madrid Psy 435 Maureen Oats Job analysis is a very important piece of the building blocks of Industrial Organizational psychology. A process must be done is to identify the attributes—the KSAOs that is needed for performing the tasks required for the job and to perform the worker-oriented behaviors described in the job. The KSAO’s are Skill –a practiced act , Ability -the stable capacity to engage in a specific behavior", other characteristics, Personality variables - interests, training, and experiences. After these KSAOs are identified, tests and other assessment techniques can be done to measure those KSAOs. A variety of personality test can be done before entering college to access which career would fit an individual. Conducting a job analysis provides knowledge of capabilities to the individual interested in the profession and the organization that is interested in hiring the individual. Knowing the capabilities of the individual is key in determining how productive the individual is capable of being in the desired profession. If the desired profession is to be a residential therapist, it would require the right personality and skill set for the job. A residential therapist skill set would need to provide to a broad range of services because the job requires to work directly with individuals, families couples and groups in a variety of settings, such as......

Words: 1008 - Pages: 5

Premium Essay

Job Analysis

...STUDENT NAME STUDENT NUMBER 1. AGBOOLA ABIOLA 4684941 2. ATEYATALLA AL KHALIFA 4699786 3. AYODELE LAWAL 4711245 4. MAHDI IYAMLOULI 4694648 5. MAICHIBI BAKO BLESSING 4754992 6. MOHAMED OBAID BIN TAMIM 4784650 7. CONTENTS Executive Summary………………………..…………… Pg 1 Introduction………………………………..…………...... Pg 3 Job and Task Analysis……………….…….………….. Pg 4 Job and Person Description…………………….….…. Pg 4 Job Advertisement…………………………………..….. Pg 7 Candidate Selection………….…………………….…... Pg 9 Maximizing Candidate Success………….…………… Pg 11 Conclusion……………………………………………..… Pg 15 References…………………………………………..…... Pg 16 Appendix………………………………….…………….... Pg 18 Executive Summary The quest is on for the replacement of Mrs. McBaine, Twinkletoes Early Childhood Centre’s Director for the past 14 years. She has manifested her intention to migrate to another country, thus leaving her post vacant. This paper analyzes her Director position and presents a recruitment process adapted from Pilbeam & Corbridge (2006). Upon learning of the director’s job description and required qualifications of candidates interested in taking over her position, a job advertisement is created to attract qualified......

Words: 6001 - Pages: 25

Premium Essay

Job Analysis

...capability to give back to society, particularly those who undergo distress, whether it be infidelity, abuse of any kind, learning and behavioral disabilities, or desertion, just to name a few. “Family therapists work with various families and individuals to relieve and cure mental, emotional, and relational concerns of all kinds” (Cmft, 2010, Para. 2). To become a family therapist, it is essential to conduct a job analysis to comprehend what this job entails. To do this, it is imperative to find techniques that work best as well as to determine the reliability, validity, benefits, and vulnerabilities of these techniques. Job analysis is a process to establish and document the job relatedness of employment such as career development, selection, training, compensation, legalities, research, and performance appraisal (Job-analysis, 2000, Para. 1). Numerous methods exist to perform job analysis Job Components Inventory (JCI), Functional Job Analysis (FJA), Occupational Information Network (ONET), Position Analysis Questionnaire (PAQ), and task inventories. To help with a job analysis, O*NET system is one of the most able. O*NET is a specialized database, which offers information concerning job-related requirements and employee qualities. Regarding occupational responsibilities, O*NET offers knowledge, skills, tasks, experience, work context, work performance and work settings. For instance, O*NET provides information on family therapists; they may work in private locations,......

Words: 1191 - Pages: 5

Premium Essay

Job Analysis Matrix

...Complete a job requirements job analysis on a position with which you are familiar. See Exhibit 4.3, page 158 for an example of the job requirements matrix. Focus on the specifics tasks of the job and the associated KSAOs that lead to success in meeting the tasks. Complete answers showing detail both in the tasks and the KSAOs (type, proficiency, etc). This assignment is worth 10 points. May 4, 2015 Job Analysis Matrix: Commercial Lines Underwriter Job Summary The commercial lines underwriter is responsible for underwriting and maintaining the organization’s business, residential, and religious organization policies. They determine acceptance, rejection, coverage, acceptability, and coverage changes. Their analysis is based upon risk, guidelines, and other criteria. Specific Tasks 1. Evaluates compliance with established policies by determining if an applicant is eligible for insurance coverage. A. Task Dimension: Analysis KSAOs | Importance to Tasks (1-5 Rating) | 1. Knowledge of underwriting operations. | 4.9 | 2. Knowledge of underwriting and state-specific practices. | 4.1 | 3. Ability to match policy rating with office guidelines. | 4.0 | 4. Ability to read and interpret laws and guidelines. | 5.0 | 5. Skill in determining acceptable and non-acceptable risks. | 5.0 | 6. Ability to interpret and implement loss-control guidelines. | 4.4 | 2. Supports underwriting practices for enterprise locations by formulating policies for the......

Words: 775 - Pages: 4

Premium Essay

Psy 435 Job Analysis

...Job Analysis Regina Page Industrial/Organizational Psychology University of Phoenix Sales merchandisers in the retail industry are individuals who closely work with a buyer to ensure that the products maximize and achieve the business’s sale plan as well as to maintain the perfect balance of the company’s financial objectives and the customer’s expectations. Sales merchandising involves a sharp analytical mind for careful planning and strategy. This individual is instrumental in the decisions regarding the various lines that are purchased, the quantities needed, setting the retail prices to maximize profit, and inventory control functions that allow for a continuous flow of goods. A sales merchandiser is required to perform analysis and research. Monitoring the organization’s weekly or monthly sales trend of goods allows the merchandiser to determine the proper stock levels that are distributed to each of the company’s stores. Since most stores purchase their inventory from multiple suppliers, this individual must maintain proper lines of communication with suppliers in order to maneuver the appropriate inventory to meet demands. Since the primary goal of the merchandiser is to maximize profits, it is essential that the individual holding such a position to have certain attributes. These attributes are communication skills, analytical skills, computer literacy an innate ability to thrive under pressure. Communication skills will allow the merchandiser to......

Words: 821 - Pages: 4

Premium Essay

Job Analysis

...Job Analysis-Clinical Psychology Jacqueline Alvarez PSY/435 June 2, 2015 Pamela Allen Clinical Psychology At the end of this paper it should be understood how job analysis is conducted in an organization. A job analysis will be conducted for a clinical psychologist in an organization. According to Spector (2012), job analysis is a method for describing jobs and or the human attributes necessary to perform them. According to Brannick, Levine and Oreson (2007, p.8), there are elements that comprise a formal job analysis. First, the procedure must be systematic (Spector, 2012). This means the analyst specifies a procedure in advance and follows it. Second, a job is broken into smaller units (Spector, 2012). We describe components of jobs rather than the overall job (Spector, 2012). Lastly, the analysis results in some written product, either electronic or on paper (Spector, 2012). According to Spector (2012), there is no one-way to do job analysis. There are several methods, which each provides different information about jobs and certain human attributes needed for the job. The basics in conducting job analysis must be remembered, which include knowledge, skills and ability. There are so many methods to job analysis that make it difficult to choose just one. According to Spector (2012), each method has its own advantages and limitations, and not every method is appropriate for every application. Choice of method requires consideration of......

Words: 1137 - Pages: 5

Premium Essay

Analysis

...1. EXECUTIVE SUMMARY Financial analysis is the starting point for making plans, before using any sophisticated forecasting and planning procedures. Understanding the past is a prerequisite for anticipating the future. Financial analysis is the process of identifying the financial strength and weakness of the firm by properly establishing relationship between the items of the balance sheet and the profit and loss account. Financial analysis can be undertaken by management of the firm, or by parties outside the firm, viz. owners, creditors, investors and others. The nature of analysis will differ depending on the purpose of the analyst. 1. Investors: Who invested their money in the firm’s shares, are most concerned about the firm’s earnings. They more confidence in those firm’s that show steady growth in earnings. As such, they concentrate on the analysis of the firm’s present and future profitability. They are also interested in the firm’s financial structure to that extent influence the firm’s earning ability and risk. 2. Trade creditors and financial institution: they are interested in firm’s ability to meet their claims over a very short period of time. Their analysis will, therefore, confine to the evolution of the firms liquidity position. And the financial institutions are interested in the financial statements of the borrowing concern to ascertain its short- term as well as long-term solvency and also it profitability. 3. Suppliers: On the other hand, are......

Words: 2052 - Pages: 9

Premium Essay

Analysis

...Topic Gateway Series Strategic Analysis Tools Strategic Analysis Tools Topic Gateway Series No. 34 Prepared by Jim Downey and Technical Information Service 1 October 2007 Topic Gateway Series Strategic Analysis Tools About Topic Gateways Topic Gateways are intended as a refresher or introduction to topics of interest to CIMA members. They include a basic definition, a brief overview and a fuller explanation of practical application. Finally they signpost some further resources for detailed understanding and research. Topic Gateways are available electronically to CIMA Members only in the CPD Centre on the CIMA website, along with a number of electronic resources. About the Technical Information Service CIMA supports its members and students with its Technical Information Service (TIS) for their work and CPD needs. Our information specialists and accounting specialists work closely together to identify or create authoritative resources to help members resolve their work related information needs. Additionally, our accounting specialists can help CIMA members and students with the interpretation of guidance on financial reporting, financial management and performance management, as defined in the CIMA Official Terminology 2005 edition. CIMA members and students should sign into My CIMA to access these services and resources. The Chartered Institute of Management Accountants 26 Chapter Street London SW1P 4NP United Kingdom T. +44 (0)20 7663 5441 F.......

Words: 3971 - Pages: 16

Premium Essay

Job Analysis Report- Front Office Manager

...JOB ANALYSIS REPORT- FRONT OFFICE MANAGER NEELIMA KONDRAGUNTA JOB: For this project, I chose to do an analysis for the position of Front Office Manager. I think this position is critical to any company within the hospitality industry. The job usually involves using communication and organizational skills to coordinate, supervise, manage and train others to accomplish goals. Previous work-related skill, knowledge and/ or experience are required for this position. Employees in this position usually need one to two years of training involving both on-the job experience and informal training with experienced managers. BASIS FOR POSITION SELECTED: There are several different reasons for selecting this particular position, one of the most important is that I will be working in this position in the near future. Also, I see myself doing this for several years. I also have a very close friend who has enjoyed this position for many years and has excelled at it. It is something I find very interesting and has a variety of duties for me to analyze. METHODS: I used related articles and resources found through internet search as well as my SME and own experience which I have gained through the training process. I have used the competency model since it identifies the competencies needed to perform a specific role in a job, organization and profession. SOURCES OF INFORMATION: I used two different sources of information. Firstly, I used the information found in the job......

Words: 988 - Pages: 4