Premium Essay

Htm 1213 Travel Agency Management

In: Business and Management

Submitted By queenietanss
Words 2052
Pages 9
priencess46?QUESTION 1
The logo of my company.

The reasons and explanations of my design
My company design is a smiling face with a crown, this design can easily attract people, and my company name is LE SOURIRRE SPIRIT. Smiling face represent we always serve customer with a warm smile and the crown represent my travel agency are powerful.
I will use three color for my logo of travel agency , that is yellow, blue and green. Each colour represents different meaning.
LE SOURIRE is a word from French, it means smile. A smile came instantly, but its memory lasts forever. A smile costs nothing but gives much. It enriches those who receive without making poorer those who give. It takes but a moment, but the memory of it sometimes lasts forever. None is so rich or mighty that he cannot get along without it and none is so poor that he cannot be made rich by it. Yet a smile cannot be bought, begged, borrowed, or stolen, for it is something that is of no value to anyone until it is given away.
Our objective is make the customer happy.
Yellow colour represents of fun, that is a source of enjoyment, amusement, or pleasure.
The purpose of our life is simple: to live it to the fullest, so that we must have fun in travelling. Blue colour represents the products or services is always close to nature and airline. Green colour represents of safety and cheerful energetic.

QUESTION 2
I was chosen block B-2-3 in Megan Avenue 1 as my premise to run travel agency business.
The location of my travel agency located at Block B-2-3,2nd Floor, Megan Avenue 1, 189, Jalan Tun Razak, 50400 Kuala Lumpur.

THE FOUR JUSTIFICATIONS
First, my travel agency situated at strategic location. My travel agency is easy and convenience to access by public transportation, like Bus Rapid KL, Ampang Park LRT, and KLCC LRT. It just take 5-15 minute walk to my travel…...

Similar Documents

Free Essay

Travel Agency Business Plan

...Travel Agency/Operator Concept ¦ Type of activity : Travel agent Travel/tours operator Mixed type of activity ¦ Extra service Air and rail tickets sale Visas Insurance Document preparation for passport Tour Guide service Translator service Travel guides sale Sales of goods for traveling Gift certificates Rent of travel equipment ¦ Priority tours by:- - By Destination – U.A.E, Oman -By the price of the tour -By country By the type of the tour 2. Organizational Plan ¦ Location of the firm in Moscow Office is located in prestige, safe, neighborhood, with approximate population of 90 thousand people. It is 5 minutes away (walking) from the Metro station, 7 minutes away from the Moscow Main Highway. Type of property: - the property is for rent Type of the office: - first floor of the dwelling house. Size of the office: -total area of 56m2 Office Furniture Calculation Item Name Cost per item AED Item’s quantity Total Cost AED Description Employee chair Customer chair Operating table Cupboard with lock, for documents and office supplies Shelves/Book stands Cupboard for the cloth Clothes hanger Coffee table Safe Mirror Ware for clients and employees Posters Stands, benches Front Desk reception table Sofa for the customers Office equipment Calculation Item name Cost per Item AED Item’s quantity Total Cost AED Description PC......

Words: 541 - Pages: 3

Premium Essay

Uk Online Travel Agencies

...21510 Global Context of Management Online Travel Agency – UK Table of Contents Introduction 3 Global View 4 PESTEL Analysis 5 Porters Five Forces 6 Appendix 1: PESTEL Analysis 7 Political & Legal 7 Economic 8 Social/Cultural 9 Technological 10 Environmental 11 Appendix 2: Tables & Graphs 12 Appendix A 12 Appendix B 12 Appendix C 13 Appendix D 13 Appendix E 14 Appendix F 14 Appendix G 15 Appendix H 15 Appendix I 16 References 17 Introduction This report aims to analyse the online travel agency industry in the United Kingdom (UK). It does so using a variety of techniques: 1. Offering a global view of the industry across four chosen countries – China, India, United States and the UK 2. PESTEL analysis – a summary is included in this executive summary, with the full analysis as an appendix at the back. 3. Porter’s 5 Forces analysis The online travel industry in the UK has been established for some years now and is reaching maturity. As it reaches maturity, the rapid growth it saw leading up to this point will cease to continue. This will increase competition and make it increasingly difficult to operate an agency. This economic climate will cause further difficulties for online travel agents as consumers look to find value for their money, and spend time seeking the lowest price. In saying that there are enormous opportunities on the technological front with m-commerce beginning to......

Words: 3814 - Pages: 16

Free Essay

Travel Agency

...LOVELY PROFESSIONAL UNIVERSITY Submitted by: - Noor Mohd Roll no: - 43 Course: - MBA(T&H) PC :-337 Submitted to: - Verinder Singh Rana Itinerary at a glance We are three friend.We go to Rajasthan from Delhi. Our itinerary Is a walking in Rajasthan.We go to Delhi from Jalandhar. DAY 1 Join Delhi DAY 2 Trains to Jaipur DAY 3 in Jaipur DAY 4 Cycle to farm camp DAY 5 Farm camp to Sariska Park Detailed Itinerary:- ARRIVAL IN DELHI Due to airline schedules it is not possible to arrive in Delhi before 9pm on DAY 1 on any of Our Indian itineraries. By the time you clear Customs and make your way to the group hotel it is usually after midnight before you get into our Rooms. We recommend passengers wanting to have some time in Delhi, or just time to get over the jet lag arrive in Delhi a day prior to commencing their trip; however this will be at your own expense. We can arrange both accommodation and transfers if you require so please do not hesitate to ask your reservations consultant. DAY 1 Arrive Delhi. On arrival at the group hotel your leader will brief the group on the trip. The rest of the day is free to adjust to the sights, sounds and smells of India. DAY 2......

Words: 821 - Pages: 4

Free Essay

Travel Agency Business Plan

...TRAVEL AGENCY BUSINESS PLAN ROMANIAN EXPERIENCE 1. The Business Romanian Experience will begin operations this year and provide travel packages with upscale accommodations, gourmet food, and quality service providers to the clients. Romanian Experience includes hard-adventure travel packages and soft-adventure travel packages. An opportunity for Romanian Experience's success exists because the travel industry is growing and the national tourism is very well promoted lately. Romanian Experience's mission is to provide customers with the highest quality outdoor adventure. The company is a travel agency that specializes in adventure tourism and travel. It will provide consulting and custom travel arrangements and packages. It is very important for the company to become the foremost provider of adventure travel to the people Romania. Romanian Experience's employees are outdoor adventure and travel enthusiasts as well as seasoned travel industry professionals. The company seeks to connect adventure travel newcomers and veterans with service providers, adventure activities, and accommodations that fit the client's desires, budget, and skill level. They exist to attract and maintain customers. Romanian Experience will be a partnership in the town of Brasov, Romania and the company will have the headqurter in a rented office from a central building in Brasov. Romanian Experience start-up costs will include all the equipment needed for an office. The office equipment will......

Words: 1225 - Pages: 5

Free Essay

Advertising Agency Management

...OUR AGENCY: X-TACY ADVERTISING AGENCY Name and Logo: Why this logo? We chose the word, ‘X-tacy’ for the strong desire or impulse that our ads create every time it is seen by anyone which consequently turns them to customers of our client’s product or service. These colors were selected as yellow is the sign for happiness and wisdom, black is the color for mystery and red is the color for love and excitement. The letter ‘X’ is the X-Factor which comes in the customer’s mind when looking at our ads. The pulse defines the customer’s impulse to purchase the product with a mixture of love and the X-factor. The font with the cuts shows the print media that we are specialized for. Punch line: “An Impulse that Lasts for Eternity” Mission Statement “We aim at arousing such a desire and impulse through our advertisements that customers are destined to remember the product, service or company for a lifetime” Objectives: * Our aim is to make our clients feel more than satisfied with our work so that customers feel an impulse and craving for the product that is advertised every time it is seen by them. * To create such an atmosphere for the employees that they feel relaxed and interested in brainstorming their ideas to the full potential. * To create a sharing, caring and homely atmosphere at the same time maintaining healthy competition. How do we capture clients? We capture clients through: * By giving presentation to clients on campaign: The clients......

Words: 2270 - Pages: 10

Premium Essay

Travel Agency Hr Plan

...Travel Agency HR Plan HRM 552 June 16, 2014 Travel Agency HR Plan The travel agency is rapidly growing, but its HR department does not have a clear mission and function. In developing HR strategies, it is important to refer to the organization’s objectives, as well as a clear mission statement. In order for the company to accomplish its goal of growing the organization, it is imperative that an HR strategic plan is conducted. This paper will go over what is needed in order for the HR department to accomplish the overall strategic business plan. The travel agency is growing and hiring 50 employees can be a challenge. It is important to find candidates with the right type of qualifications and experience to fill specific jobs within the organization. Planning for such growth, travel agency’s Human Resource department needs to orient and train employees, as well as build effective teams within the organization. With such a huge number of new hires, it will be challenging to handle the organizational change especially finding a fit between culture and new employees. Once the HR department has been created, functions such as performance appraisals, compensation and benefits, and conflict management are also carried out, but it would be challenging if the team is understaffed or inexperienced in Human Resource. It is necessary for travel agency to have a system in place to measure level of satisfaction. The purpose of having HR metrics is to know whether or not a......

Words: 886 - Pages: 4

Premium Essay

Netw600 Capstone Travel Agency Inc Rfp Response

...NETW600 Capstone Team E Week 7 Final Project Travel Agency Inc (TAI) RFP Response Table of Contents: Executive Summary 3 Background 3 Industry Trends and Projections Problem Definition 6 Requirements Definition 8 Project Goals and Objectives Project Assumptions Current Configuration of Network Identification of Business Issues and Requirements Budget Requirements Network Design 11 Alternative Approaches Customer Ownership Outsourcing and the Cloud Comparison of Alternatives Cost differences Workflow differences Reliability Maintenance Performance Findings, Conclusions, and Recommendations 16 Implementation Plan 17 Project Plan Milestones Implementation Plan Training Follow-up Appendices 19 Appendix A Appendix B Appendix C Appendix D Appendix E Appendix F References 27 Executive Summary: Travel Agency Incorporated, (TAI), has reached a pivotal point in the travel industry and is at a stage for which changing business model operations is critical and may determine their very survival. Make no mistake TAI is at a crossroad. It is crucial that TAI reduce costs and employee turnover, eliminate network congestion, and develop a presence for online bookings. It is also imperative that TAI’s reputation and business model of providing complete and very personal service while building and maintaining excellent relationships with their customers cannot be...

Words: 5744 - Pages: 23

Premium Essay

Hotel Prices in Us Destinations and Their Page Ranking on Online Travel Agencies

...Research Project Applied Business Methods (BAB08-2012) Hotel prices in US destinations and their page ranking on online travel agencies Devin Boyacioglu (358561) Kiki Qian Huang (354902) Renan Lesaffre (355688) Prestige Statistics – ABM Case Report 2013 Table of Contents 1. Introduction ........................................................................................................................................... 3 1.1. 1.2. 1.3. 2. 2.1. 2.2. Causal relationship scheme ........................................................................................................... 4 Quantitative variables ................................................................................................................... 4 Qualitative variables ..................................................................................................................... 5 Dependent/central variable: Price ................................................................................................. 7 Independent variables ................................................................................................................... 7 Univariate analysis ................................................................................................................................ 6 Quantitative variables ........................................................................................................................... 7 Qualitative variables ...........

Words: 1916 - Pages: 8

Premium Essay

Marketing of Joe Travel Agency

...John Deo’s Travel Agency ( Hafiz’s Marketing Sample) 1.0 Executive Summary The purpose of this marketing plan is to raise $100,000 for the development of a travel agency while showcasing the expected financials and operations over the next three years. Travel Agency, Inc. (“the Company”) is a New York based corporation that will provide arrangements for travel to customers in its targeted market. The Company was founded by John Doe. 1.1 Products and Services The Company also intends to create, market, and operate a full service travel agency that caters to the travel needs of both individuals and companies. Mr. Doe intends to develop ongoing relationships with a number of local businesses and corporations that have frequent travel needs among their employees, and the business will cater extensively to this segment of the market. The business will receive its revenues from the direct sale of accommodations as well as incentive fees from hotels, airlines, car rental agencies, and other businesses that cater to the needs of travelers. The third section of the business plan will further describe the services offered by Travel Agency, Inc. 1.2 The Financing Mr. Doe is seeking to raise $100,000 from as a bank loan. The interest rate and loan agreement are to be further discussed during negotiation. This business plan assumes that the business will receive a 10 year loan with a 9% fixed interest rate. 1.3 Mission Statement The Travel Agency’s mission is to become the......

Words: 2117 - Pages: 9

Premium Essay

Travel Agency Plan

...Travel Agency HR Plan Eleanor Thomas HRM/552 02/09/2015 Instructor: Rosie Cordova Introduction One may think running an HR department is a very comfortable and years ago it may have been, but in today’s organizations, the HR department has changed in so many ways. In order for the travel agency to achieve their goal of hiring 50 new employees and someone to assist with the recruitment they will have to fine-tune the plan that is in place now. This paper will address the functions and the challenges in the HR department and how it will fulfill the strategy of the department. The paper will speak on the purpose of HR and the metrics, and how it can affect senior managers. The paper will give some information on HR planning process and how it can be applied throughout the company. The HR department can then can determine what plan will work best for the business. They will be used to provide the recruitment strategy and method that will be use to hire the new 50 employees. The paper will provide references that the reader can use to help him or her receive a clearer understanding of the HR department plan for the business. The functions and challenges in the HR department in fulfilling this strategy Before they can satisfy the need of the travel agency, they must have a clear understanding of the function and challenges of the business, in order to hire new employees. The challenges HR department is faced with is trying to recruit and retiring employees. They...

Words: 1202 - Pages: 5

Premium Essay

Migrating to a Regiment Customer Relationship Management System in a Cloud Computing Atmosphere at Acme Travel Agency

...Abstract: Acme is a travel agency, which specializes in selling cruise holidays. Although the organization started out as a bricks and mortar business, today 60% of the business is obtained online, and with 40% of the trade coming through the traditional routes. The organization has been highly successful, and business is growing, but the company is facing some challenges. Although service levels are high, increasing levels of competition have impacted on the organization, and the repeat purchase rate was reduced from 50% to 19%. Furthermore, the cost of new customer acquisition has increased significantly, to $78 per customer. The organization wishes to increase repeat sales in order to support better profit levels, and reduce the challenges and costs associated with new customer acquisition. The implementation of a customer relationship management program (CRM) has been advocated as a way of covering, analyzing, and facilitating utilizing of information about customers to improve the customer relationships, and marketing knowledge. The expected duration of implementation is approximately four months; and if it is able to increase repeat purchases by only 10%, it would increase the revenues for the company in excess of $4 million in the first year. Brief Company Background; Acme is a local travel agency firm. Established in 1978, the firm started out selling only through the shop, attracting new customers with the use of local advertising, including......

Words: 5025 - Pages: 21

Premium Essay

Travel and Tourism Management Sustainable Tourism Development

...Travel and Tourism Management Sustainable Tourism Development Title: Sustainable Tourism Development Table of contents: Task 1 – Principles of Sustainable Tourism Task 2 – Tourism Impacts Case Studies Task 1 a. Introduction Tourism is one of the world’s fastest growing industries and an important source of foreign exchange and employment for many developing countries. b. Sustainable tourism is tourism that leads to the management of all resources in such a way that economic, social and aesthetic needs can be fulfilled while maintaining cultural integrity, essential ecological processes, biological diversity and life support systems. Ecotourism, also known as ecological tourism, is a subset of sustainable tourism which focuses on ecology. Ecotourism tends to be encountered in destinations where flora, fauna, and cultural heritage are the primary attraction. Pro-poor tourism (PPT) is used as a short hand for the opportunities which enable the economically poor to engage in, and benefit from, tourism. PPT is tourism which provides net benefits for the economically poor; the term 'net benefits' is used because there are often losses of livelihood opportunities associated with tourism, such as loss of seashore and fishing access, agricultural land or access to natural resources in national parks. Available from: http://www.iztzg.hr/en/odrzivi_razvoj/sustainable_tourism/ :......

Words: 2888 - Pages: 12

Premium Essay

Starting Up a Travel Agency

...Travel AgencyExecutive Summary The tourism industry has undergone rapid growth of unsurpassed nature over the last several decades. This has mainly been due to the advent of a 'borderless' world and increased information dissemination about the majestic sceneries throughout the world, with the southern African region being no exception. We are on the brink of penetrating a lucrative market in a rapidly growing industry. The current trend towards an increase in the number of tourists entering the country presents an opportunity for Sephats Tours to penetrate the market. An opportunity for Sephats Tours' success exists because the national tourism industry is growing at a rapid pace annually. Sephats Tours is poised to take advantage of this growth and moderate competition in the city travel portion of the industry, with a dedicated and experienced staff, excellent networking, and effective management and marketing. Sephats Tours intends to provide travel and adventure packages to tourists primarily in the Southern region, but also the whole of Botswana. Services and products provided by Sephats will initially include pre-arranged tours, custom packages according to clients specifications, travel consultation, and as time progresses making reservations for lodging amongst other related services. Sephats Tours seeks to differentiate itself as the premier adventure mobile operator in the greater Gaborone area. Our services will be positioned very carefully: they will be......

Words: 7271 - Pages: 30

Premium Essay

Advertisment Agency and Management

...written communication between Tesco Management and Advert Agency is that they can’t always meet up to have a meeting so other ways will be needed such as the written communication method (Email). The source of the Email will be Tesco’s email address. The written communication method Tesco has chosen to use is Email they’d need to email each other to update each other about changes on their advert; the purpose of the written communication between Tesco Management and Advert Agency is that they can’t always meet up to have a meeting so other ways will be needed such as the written communication method (Email). The source of the Email will be Tesco’s email address. Tesco will be using a meeting as their verbal communication method, the main purpose for this meeting will be to speak about the Christmas Advert as ideas will need to be shared between Tesco and Advert Agency also for confirmation of the final advert; the source will be Tesco Offices. Tesco will be using a meeting as their verbal communication method, the main purpose for this meeting will be to speak about the Christmas Advert as ideas will need to be shared between Tesco and Advert Agency also for confirmation of the final advert; the source will be Tesco Offices. The Web Based communication will the adverting agency website and the purpose for Tesco will be able to see any adverts the agency has previously done but also for Tesco can find the contact details of the agency to contact them; the source of will......

Words: 503 - Pages: 3

Premium Essay

Human Reource Management in Advertising Agency

...HUMAN RESOURCES MANAGEMENT IN ADVERTISING AGENCY Lecturer PhD. Cristina LEOVARIDIS State University of Political and Administrative Studies Bucharest Abstract: The paper presents advertising agencies as a new type of knowledge-based organizations (knowledge-intensive organizations), whose essential resource is its people with their competences, in conditions in which in the present society knowledge is becoming the most important source of competitive advantage for current organizations. Such professional services firms have to practice a particular type of management, focused on their employees, on thier aspirations and satisfaction, therefore the component processes of the human resources management (recruitment, selection, integration, motivation etc.) have a particularly important role in obtaining employees’ loyalty and increasing their performance and consequently in the survival and development of the company. The empirical research used case studies based on in-depth interviews with managers in Bucharest advertising organizations, but also a survey through questionnaire sent by e-mail to advertisers across the country, to provide a clear picture on the characteristics of human resources management in Romanian advertising agencies. Key words: knowledge-intensive organization, advertising agency, human resources management, competences Introduction Nowadays, competition between organizations - becoming more flexible and innovative adhocracies - is "moving" more......

Words: 5453 - Pages: 22