Free Essay

Failures in the Victoria Climbie Case

In: Social Issues

Submitted By kzii
Words 1134
Pages 5
The Victoria Climbie Report highlighted a catalogue of failings by various institutions that dealt with her. Below is a comparative table detailing these failings and the institutions. Social Services Ealing Council Brent CouncilHaringey CouncilEnfield Council | The role of social workers in child protection is to support service users through difficult periods and to ensure vulnerable children are protected from harm. Social workers who work in child protection build and maintain professional relationships designed to facilitate the needs of service users. They act as advocates for service users and will have to use their professional judgement when making decisions, some of which may be difficult for service users and their families to accept.Social workers are different form child protection Police Officers because they look to protect children by investigating criminal activity that may be responsible for child abuse. Nurses, especially paediatric nurses in hospitals look after children who are unwell or injured. Their responsibility is to report any suspicious illnesses or injuries that may be a result of child abuse. This also applies to GP surgeries. Social groups and their leaders such as churches have a moral responsibility to alert responsible authorities when they suspect abuse. Child protection agencies designed to protect children such as the NSPCC have a role to investigate and report cases of child abuse.In Victoria Climbie(VC)’s case the social services of 4 local authorities failed to carry out their duties in protecting VC. The failings began from not providing adequate housing then ensuring VC was enrolled in school. Having received a complaint about the welfare of VC from a distant relative, they failed to investigate the concerns. When they did investigate, the investigations were not thorough and often not followed-up or take seriously. Haringey social services even closed the case on speculation that VC had left the area. | Childminder | Childminders look after children in their home while their parents are at work or study. They provide general care for children. They spend significant amounts of time with children, therefore can note changes to a child’s well-being.They can operate without any professional training but have to be registered. They do not provide other professional services besides looking after children. However, they have the duty to report any concerns of abuse they may suspect.In VC’s case, the childminder noted small cuts on VC’s fingers and raised with Kouao(auntie). She together with her children were further concerned by VC’s subsequent injuries and on the advice of a French teacher, took VC to hospital (Central Middx) | Healthcare StaffNorth Middlesex HospitalCentral Middlesex HospitalGP surgery | Healthcare staff, mainly in paediatrics, deal with the medical care of children and adolescents. They look at injuries and illnesses and ensure that children maintain their health. They also have a duty to protect children from abuse by reporting any abuse related illnesses or injuries to child protection authorities within social services and police.As their role is largely a healthcare one, they differ from social workers in that they do not concern themselves with other needs of children such as education or housing. They also do not investigate criminal allegations of abuse which is done by child protection Police officers. Healthcare staff do not also concern themselves with other social needs such as those provided by Childminders or other Social groups like ChurchesIn VC’s case the healthcare institutions failed in their duty to protect children from abuse. Initially the GP practice nurse had the initial chance to spot the abuse, had she done a physical examination of VC. The hospitals involved failed in the assessments of VC’s injuries. At Central Middx hospital, Dr Beynon suspected the injuries were non-accidental and referred the case to Dr Ajayi-Obe (paediatric registrar) who then did a detailed report and relevant authorities were informed. However, the child protection consultant diagnosed VC with scabies and discharged her. At North Middx hospital doctors suspected the abuse but still discharged her. | Police Child Protection Teams | Police child protection teams investigate allegations of abuse of children under the age of 18. This can be physical, sexual, emotional or neglecting. They also investigate historical cases of abuse even after the child has turned 18.Unlike Social workers, Child Protection Police Officers, largely investigate criminal allegations of abuse. They do not concern themselves with issues of housing or education or the provision of healthcare provided by healthcare professionals.In VC’s case, 2 child protection teams failed to investigate the abuse of VC. Hospital reports had highlighted the concerns but failings were prevalent in the investigation. The assigned officer from Haringey saw the burns on VC and believed the explanation given by Kouao. The officers from Brent received a report about VC’s injuries but downgraded its importance after the diagnosis of scabies. They lifted the police protection order and did not inform VC that she was under police protection. | Child Protection Agencies NSPCC | Child protection agencies work to protect children from abuse. They investigate cases and provide a service for children to discuss and report their situations with properly trained staff. They provide a service for adults to report concerns about child abuse. They work with various child protection authorities to ensure the safety of children.Their role differs largely from Social services in that they provide a platform for children to express their concerns in a non-intimidating environment. They provide a more informal avenue to report abuse and focus on the well-being of the child. They also provide counselling services for abused children. Such agencies provide a platform for adults with concerns so they can make informed decisions about what to do next. This is a crucial service in protecting children.In VC’s case, the NSPCC failed to further investigate the case when it was referred to them. Due to some confusion the case was closed simply because VC had moved out of the borough, yet their mandate is to protect children everywhere. | Social GroupsUniversal Church of the Kingdom of God (UCKG) | While Social groups such as Churches provide a social service, they have a moral and social obligation to protect their members. This involves reporting concerns about child abuse to relevant authorities.The leaders at UCKG noted the abuse of VC but did not take action. Instead they suspected VC could be possessed. This inaction resulted in the death of VC. |

Bibliography Climbie
All accessed on 23/03/2014…...

Similar Documents

Premium Essay

Victoria Secret Case Study - Marketing

...1. The fist stage in the buyer decision process for “Pink” is awareness. This is a new line of product and would therefore need heavy investment in terms of promotion and advertising. Given the target market – “young customers” – that has been selected for Pink products, Victoria Secret would need to expand its traditional style of advertising in order to reach its target consumers since teenagers and young adults are a difficult group to reach. The second stage in the buyer process is interest. If consumers are interested, they will search for information about the new product. The company should ensure that current information is readily available on the company’s website or other media. After consumers gather the relevant information, they are now at the evaluation stage. This is where the consumer will decide whether trying the product makes sense. The consumer will weigh the benefits and cost of the product relative to competing products. The fourth stage in the buyer process is trial. If the customer perceived value is high, the consumer will try the product on a small scale. If after trying the product, it meets or exceeds the customer expectations, the customer will decide to adopt the new product through frequent or regular purchases. 2. Aspirational groups can be defined as groups to which individuals wish or aspire to belong. Victoria’s Secret is using buzz marketing by enlisting opinion leaders such as Lindsay Lohan and Sophia Bush...

Words: 636 - Pages: 3

Premium Essay

An Organizational Failure - Case Study of Blockbuster

...An Organizational Failure: Blockbuster Rana Fawad 1. Describe and discuss how the organization’s culture facilitated the failure. Philips (2011) believes that success or failure of any great company depends on “Events, internal and external” (p. 3). Blockbuster also appears to be a victim of certain events at internal as well as external level. Based in McKinney, Texas, Blockbuster and founded in 1985 (Blockbuster Corporate, 2012) and it ushered in a new era as far as video rental retail industry was concerned. The company gave birth to video rental places that had significant amount of movies under one roof (the first store had 8,000 movies) and were not associated with bad movies or bad neighborhoods (Greenberg, 2008). Initially, the company’s strategy was to expand aggressively and the leadership defined Blockbuster’s vision to become McDonald’s of the video rental business. Referring to the company leadership’s ambitious goals, Greenberg writes: The Blockbuster strategy was simple – pump as much money as possible into buying local and regional chains while keeping centralized control over the look and feel of the individual stores. By the VSDA convention the following year, Blockbuster had acquired two other chains and its more than 250 stores dotted the country. At the convention, Huizenga’s marketing executive Tom Gruber outlined vision for the future of the company, and it was expansive. Gruber had spent eighteen years working for McDonald’s......

Words: 1945 - Pages: 8

Premium Essay

Victoria Secret Case

...Victoria’s Secret Pink Case Analyze the buyer decision process of a typical Pink customer Need recognition: This can come from internal stimuli (basic needs such as hunger, thirst, protection) or external stimuli. Considering that people do not purchase fashion brands based on such needs as, “I am cold/naked and need protective covering,” this first step is likely to be based on external stimuli. Factors that influence a potential Pink customer’s recognition of need may also affect other phases of the buyer decision process. These include promotional information from the company itself, word-of-mouth information from friends/acquaintances, groups, lifestyle, status, and self-concept. Consumers are likely to filter some bit of information from one of these sources in recognizing that they need a clothing item that is fashionable, trendy, and hip. Information search: Again, this can be internal or external. However, the nature of internal/external influences is different for this phase. Potential Pink customers could draw from either source. They draw from internal (i.e., experiential) sources (their own knowledge based on previous experience or exposure to product information) based on how familiar they are with the brand. For those very familiar with the brand, frequent purchasers, they may not gather information beyond internal information. However, many will draw from external sources, including friends and acquaintances or company advertising/point-of-purchase......

Words: 1047 - Pages: 5

Premium Essay

Case Study on the Failure of Starbucks in Australia

...Case study on the failure of Starbucks in Australia Name () Tutors () Course () Date () History of Starbucks Starbucks is the largest coffee chain operator in the world. Founded in North America in 1971, Starbucks took a great leap in its growth in 1992 by having 140 stores with a growing store count of an extra of 40-60 percent a year. It has grown further to command the largest share in the international coffee market having penetrated in 44 countries with more than 1500 stores. In the year 200, Starbucks would open a new store somewhere in the world every single day. It has its largest market share is in North America serving about 50 million people a week, followed by markets in the Asia-Pacific, Europe and Latin America (Simon, Bryant 320). Marketing strategies Starbucks managed to achieve its success by employing several major marketing strategies and for these reasons they had remarkable growth rates and had been known to have been ‘taking over the world’. Howard Schultz, the CEO in 1997 made the famous statement that Starbucks was indeed not in ‘the coffee serving business serving people but the people business serving coffee,’ a customer-oriented brand . Starbucks from the start made customer service their top priority, this policy dictating that the customer be treated with utmost personal care such as making eye contact, greeting each customer within five seconds, remembering each customer’s names and responding to customer queries promptly. They also made their...

Words: 1158 - Pages: 5

Premium Essay

An Exploratory Study Into Failure in Successful Organizations: the Case of Marks & Spencer

...Paper Title: An Exploratory Study into Failure in Successful Organizations: The case of Marks & Spencer Author: K. Mellahi, P. Jackson and L. Sparks Journal : British Journal of Management, vol 13, 15-29 (2002) Web access: This journal can be accessed through the Polyu library: Question: 1. Discuss the reasons of failure for M & S. Internal: 1 Top managers tended to underestimate the effect of external changes in the industry landscape and, at times, disbelieve external reports and studies. 2 M&S lost contact with its customers’ needs and wants. 3 Powerful managers focus on their own benefits in a large part, ignoring give some solutions to the development of company. 4 Some conceptions of management and old policy have become a block to develop in an entirely new circumstance. At the same time the leaders always avoid to answer some underlying problems and find some excuses. 5 a. Rather than continuously looking for new ways of managing the company under changing circumstances, it continued to preserve and do what was previously successful. Be cause of its long and continuous success. b. M&S not only stuck to its previous routine procedures, but when change was under- taken, the company initially exhibited modification routines by using similar change and modifica-tions made to the management and operation systems......

Words: 462 - Pages: 2

Premium Essay


...Victoria secret 1977: Founding[edit] Victoria's Secret was founded by Tufts University and Stanford Graduate School of Business alumnus Roy Raymond, and his wife Gaye,[8] in San Francisco, California on June 12, 1977.[9] Eight years prior to founding Victoria's Secret, Raymond had been embarrassed when purchasing lingerie for his wife at a department store. Newsweek reported him looking back on the incident from the vantage of 1981: "When I tried to buy lingerie for my wife," he recalls, "I was faced with racks of terry-cloth robes and ugly floral-print nylon nightgowns, and I always had the feeling the department-store saleswomen thought I was an unwelcome intruder."[10] During the 1970s and 1980s most women in America purchased "dowdy", "pragmatic" "foundation garments" by Fruit of the Loom, Hanes, and Jockey in packs of three from department stores and saved "fancier items" for "special occasions" like honeymoons.[11] "Lacy thongs and padded push-up bras" were niche products during this period found "alongside feathered boas and provocative pirate costumes at Frederick's of Hollywood" outside of the main stream product offerings available at department stores.[11] Raymond studied the lingerie market for eight years[12] before borrowing $40,000 from his parents and $40,000 from a bank to establish Victoria's Secret: a store men could feel comfortable buying lingerie.[9][13] The company's first store was located in Stanford Shopping Center in Palo Alto,......

Words: 1269 - Pages: 6

Premium Essay

Week 3 Case 2 - the Failure of Boo.Com

...Week 3 Case 2 - The Failure of 1. Was doomed by its faulty strategy or its poor implementation? was doomed by both poor implementation and strategy. Strategy: ” first announced that it would launch by the end of May 1999; however, due to software problems, the Web site actually launched in November 1999. The company failed to meet its sales targets by January of 2000” (Cullen J. &., 2008). By the co-founder Ernst Malmsten’s own admission “We have been too visionary” (Cullen J. &., 2008). Clothing is one of the hardest things to sell on the internet because people like to try clothes on, see and feel them personally. I don’t think they were realistic in regards to their competition. “The company also failed to consider those companies with strong brand names (Land’s End, Nordstrom) that had already established strong presences in the markets that they wished to attack. Many of these companies had a long history in these markets due to catalog and brick and mortar operations. Consequently, they had advantage in resources, as well as in brand name” (Cullen J. &., 2008). They launched globally rather than starting out in one market and then spreading out as resources allowed. Quite simply they spread their resources too thin. The primary challenges were: Multiple Currencies – they muddled through this with a costly investment in technology. Multiple Languages – “to be accepted by markets in different countries, the content has to be in different......

Words: 1487 - Pages: 6

Premium Essay

Victoria Chemicals

...Victoria Chemicals PLC (A): The Merseyside Project Capital Budgeting Case Analysis ------------------------------------------------- DeQuincy Adamson Donald Harrell Lekisha McKinley Taylor Wolfe Finance 5387 Spring 2012 Victoria Chemicals: Case Background Victoria Chemicals was a major competitor in the chemical industry worldwide. The company was the leading producer of polypropylene, a polymer that is used in a variety of products including carpet fibers, packaging, and automobile parts. Polypropylene was essentially priced as a commodity. In order to meet demand, Victoria Chemicals produced and manufactured polypropylene at two plants, the Merseyside Works plant in Liverpool, England, and the Rotterdam facility in Rotterdam, Holland. The plants were built in 1967 and are identical in scale and design. Additionally, managers of both plants reported to James Fawn, the executive vice president and manager of the Intermediate Chemicals Group (ICG). The production of polypropylene pellets begins at Merseyside with propylene, a refined gas received in tank cars known as propylene. The production process consisted of two stages: In the first stage, the gas form of polypropylene was combined with a solvent in a pressurized vessel and then concentrated and collected in a centrifuge. Next, the polypropylene was mixed with stabilizers, modifiers, fillers, and pigments in order to create the final product, a plastic pellet, which is shipped to the customer. The......

Words: 3534 - Pages: 15

Premium Essay


...provided in the draft TSP prepared by your staff personnel and provide them with a point sheet of less than five pages (i.e., Word) or slides (i.e., PowerPoint). Your point sheet is to explain what mistakes you have found and what changes need to be made to the TSP, and why. It is especially important to you that the TSP be accurate in every respect since you will be signing the TSP as a representative of your Company. Your team will make a 5-minute presentation to your staff personnel to make sure that they understand your point sheet. -------------------------------------------- [ 1 ]. This is the same contract which was the subject of Cases One and Two -- Firm Fixed Price contract for drone flight training for US Air Force pilots both in the US and abroad. You should use the information provided in the first two cases. [ 2 ]. A “point sheet” is like a task list....

Words: 329 - Pages: 2

Premium Essay

Project Failure Case Studies and Suggestion

...2014 Project Failure Case Studies and Suggestion Nilofur Abbasi Iqra Wajid Zahra Iqbal Fareeha Zafar, M.phill Business Administration, Kinnaird College Lahore, Pakistan M.phill Business Administration, Kinnaird College Lahore, Pakistan M.phill Business Administration, Kinnaird College Lahore, Pakistan Ph.D University of Derby, Currently Working in Govt. College University Lahore Pakistan ABSTRACT In this research paper three different case studies are taken under consideration. Step by step all three cases are described. These cases are about projects which had to face failure. Therefore, the reasons for failure of projects are identified and recommendations are given to ail failing projects. First case study is about British Petroleum which is oil and Gas Company had to face situation which was not just critical but new for any oil company. The incident occurred due to explosion in the deep-water horizon while BP technical staff was trying to drill a well. Moreover, BP was not able to stop oil flow for three months. Second case is about Chrysler and Fiat. Both were automobile companies and had to face failure. Marchionne was the one who saved both companies. The main focus of this case is merger of these two companies and the challenges faced by CEO due to organizational change after merger. Third case study is about Millennium Dome, one of the controversial projects in the history of construction projects because of number of reasons. With the help of case study......

Words: 4459 - Pages: 18

Free Essay

Case Study of Congestive Heart Failure

...Ellen Diane Windham 11/8/15 Case Study: CHF Helen Montgomery * An 83-year-old female presents to ambulance crew after an episode of sudden weakness.  A GP is on scene and has assessed the patient, deciding on hospital admission by ambulance as a matter of urgency. History Patient became very weak and was put to bed by NOK. Her breathing became very laboured and the NOK called for the local GP out-of-hours service to attend. The doctor was on scene within 15 minutes, and upon assessing the patient requested an ambulance transfer to the ED. Initial Clinical Findings * Airway – clear & patent * C Spine – not indicated (MOI/NOI: episode of weakness) * Breathing – tachypnoeic * Circulation – Pulse present, irregular, tachycardic; skin colour normal, cap refill normal * Disability – No LOC before ambulance arrival, patient responding to verbal stimuli Clinical Impression * ? Exacerbation of CHF * ? CVA * ? Post-seizure AMPLE History * A – Allergic to penicillin * M – Currently taking Warfarin, Furosemide * P – History of CVA x 1 year, CHF * L – Last oral intake 7pm the evening previous * E – Son stated patient became very weak before going to bed Observations * Pulse rate 110bpm * Pulse rhythm Irregular * ECG rate 116 * ECG rhythm A Fib * Resp rate 24......

Words: 378 - Pages: 2

Premium Essay

Victoria Chemicals Case Study 1 Victoria Chemicals (a) Mba9005 Ashley James

...Project Risk and Cost Management Case Study Diamond Chemicals PLC (A): The Merseyside Project Group Members: Divya Yadav, Lamia Nafees, Ashwin Chadaga, Deeshanu Sharma Executive Summary This summary report provides an analysis and estimation of capital budgeting proposed that is being proposed to the Senior Management in Diamond Chemicals. The goal of this project was to save energy, improve process flow and product outputs of the Diamond Chemical Merseyside factory. Diamonds Chemicals, a major competitor in the worldwide chemical industry and a leader in the producer of polypropylene. Lucy Morris, the plant manager estimated £9 million project expenditure to renovate and rationalize the polypropylene production line at the Merseyside Plant in order to make up for deferred maintenance and exploit opportunities to achieve increased production efficiency. The Merseyside plant was constructed in 1967. Diamond Chemicals produced polypropylene at two sites, Merseyside and in Rotterdam, Holland. The company was a supplier to customers based in Europe and in the Middle East. In order for the project to take place the entire polymerization line would need to be closed for 45 days, however, and because the Rotterdam plant was operating near capacity, Merseyside’s customers would buy from competitors. Frank Greystock, the controller at Diamond Chemicals believed that the loss of customers would just be temporary. As a result, the......

Words: 1935 - Pages: 8

Premium Essay

Case Study (Heart Failure)

...Case Study 1 Heart Failure M.G., a “frequent flier,” is admitted to the emergency department (ED) with a diagnosis of heart failure (HF). She was discharged from the hospital 10 days ago and comes in today stating, “I just had to come to the hospital today because I can't catch my breath and my legs are as big as tree trunks.” After further questioning, you learn she is strictly following the fluid and salt restriction ordered during her last hospital admission. She reports gaining 1 to 2 pounds every day since her discharge. 1. What error in teaching most likely occurred when M.G. was discharged 10 days ago? If M.G. is currently following her fluid and salt restriction strictly but is still exhibiting the symptoms of fluid overload in heart failure, there was most likely an error in regards to medication teaching. She would have been prescribed a diuretic to eliminate the fluid that what giving her shortness of breath, edema and weight gain but if not taken correctly or at all this would explain why M.G. is still having these manifestations. CASE STUDY PROGRESS During the admission interview, the nurse makes a list of the medications M.G. took at home. * Chart View Nursing Assessment: Medications Taken at Home Enalapril (Vasotec) 5 mg po bid Pioglitazone (Actos) 45 mg po every morning Furosemide (Lasix) 40mg/day po Potassium Chloride 20meq/day po 2. Which of these medications may have contributed to M.G.’s heart failure? Explain. ...

Words: 772 - Pages: 4

Premium Essay

Case Report: Victoria Chemicals Plc (a): the Merseyside Project

...Case Report 5: Victoria Chemicals PLC (A): The Merseyside Project Introduction Victoria Chemicals is the primary competitor of production of polypropylene in chemicals industry. Due to the old production process, Victoria Chemicals becomes less competitive and its earnings decline from 250 pence in 2006 to 180 pence in 2007. The company is supposed to improve its finical performance to gain investors. There is a Merseyside project consisted of GBP12million expenditure can improve the production efficiency and achieve the energy savings. This report investigates the analysis of the Merseyside project and figure out the issues of the project through the calculation of new NPV and IRR. In addition, the report provides the recommendation of whether to accept the project. Issue 1: Shut down period For such a large size of the project taking GBP12million expenditure, the shut down period of 45 days is too short for the company. Therefore, we adjusted the period to 90 days to complete. Issue 2: Depreciation method Original model used accelerated basis method to depreciate the assets increase the tax shield in the earlier years of the project. The depreciation method is supposed to be straight-line depreciation. Issue 3: Treatment of engineering costs The preliminary engineering cost of 0.5 million spending on the efficiency and design studies of the renovation should considered as a sunk cost. Therefore, the preliminary engineering cost is not supposed to be included in......

Words: 534 - Pages: 3

Premium Essay

Heart Failure Case Study

...and is discharged from the hospital; however, he returns to the hospital ED within 10 days with a diagnosis of heart failure. He states that I can t catch my breath and my legs are as big as tree trunks and I have pain on my right side . On assessment you find that he is strictly following the fluid and salt restriction ordered since recent hospital admission but still reports that he has been gaining 1 to 2 pounds every day since discharge. He states that he takes the following medications: Enalapril (Vasotec) 5 mg bid, digoxin 0.125mg qd, furosemide 40 mg qd; potassium chloride 20 mEq qd. The admitting physician orders all the medications but changes the furosemide to 40 mg intravenous push (IVP) qd and 80 mg IVP now. What error in teaching most likely occurred when Mr.G. was discharged 10 days ago? : 3. Professors Response: He was not instructed when to call with early weight gain, thus leading to current ER visit. Patients need to be instructed when to call their provider after being discharged from the hospital for exacerbated heart failure. Complete self-management patient education is considered a standard of care and is mandated by the Joint Commission on Accreditation of HealthcareOrganizations (JCAHO) when providing care to hospitalized patients. The goal of the discharge treatment plan is to minimize symptoms and prevent readmission. 4. Most heart failure admissions are related to fluid volume overload. Patients who do not require intensive care monitoring can most......

Words: 877 - Pages: 4