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Developing Human Resources

In: Business and Management

Submitted By u3031325
Words 2732
Pages 11
INTRODUCTION
Training and development is the main part in Human Resource Management (HRM). It is very significant for employees to enhance their performance and productivity, which leads to employee and customer satisfaction and an increase in the profitability of the organization.This report will be discussed by Australian public organization that named Department of Foreign Affairs and Trade (DFAT)in several aspects.
1. Introduce the background of DFAT, including background of the organization, the organization goals and strategy;
2. Link with DFAT to analyze five theories about training and development, which are cross-culture training, training design, development and managing diversity;
3. Summarize the performance in training and development and make a result that whether DFAT has a good performance in HRM;
4. Make some recommendations to promote the organization.

BACKGROUND
Background of the organization
The Department of Foreign Affairs and Trade is a department of the government of Australia charged with advancing the Australian interests and the international representation of Australians. DFAT employs over 2000 permanent employees including 1140 of which were policy officers. In these policy offers, 49 per cent were working with the department in Australia, 35 per cent were overseas and 16 per cent were off-line (DFAT 2012, P4).In order to provide the Australian community and the government with the high quality foreign and trade policy results, the department tries to attract and retain the right skilled staffs.
Organization goals & strategy
Within their Enterprise Agreement (DFAT, 2011), the department states the objectives of their organization, including:
1. Encouraging employees and supervisors to manage the working hours appropriately;
2. Maintaining a strong performance-based culture and increasing operational efficiency;
3.…...

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