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Bpm - Objectives

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Es una gestión basada y originada por el cliente que atraviesa a la organización y regresa al mismo punto es decir; cliente-empresa-cliente y se puede observar como una visión input-process-output.

Este proceso depende tanto de personas como de TIC y cada área esencial para generar valor al cliente.

El objetivo de la administración enfocada a negocios se divide en cuatro partes igualmente importantes pero distribuidas en el tiempo y que al final se complementan para nutrir a la organización.

Para la implementación de una administración enfocada a procesos es necesario que se lleve acabo una correcta definición del negocio para posteriormente modelarlo y con el propósito de automatizar la mayor cantidad de procesos posibles.

El éxito de este modelo de administración es una correcta mezcla entre los componentes normativos y sistemas de información.

Cada una de estas áreas se gestiona a través de sistemas informáticos con objetivos específicos:

Reglas del negocio: son los limites y objetivo principal del negocio.

Servicios: Es el aspecto de apoyo e integración del que se hablaba anteriormente y se maneja a través de software conocidos como SOA (Service Oriented Architecture), EIA ( Enterprise Application Integration) y ESB (Enterprise Service Bus).

Arquitectura empresarial y procesos: Es el diseño del sistema del negocio y se apoya en plataforma conocida como BPA ( Business Process Analysis) y BPMS (Business Process Management Systems).

El control: Se ejecuta con el fin de localizar errores y optimizar recursos y se utiliza a través de tres plataformas BAM (Business Activity Monitoring), BI ( Business Intelligence), y BSC (Balance Scorecard).…...

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